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What do You Keep in Your Drawers?
Most quality managers keep calibration results and certificates in their drawers! From discussions that have taken place with many people in industry whose responsibility includes the control of test instruments, a filing cabinet full of paper calibration ‘evidence’ is an integral part of the quality system—without which audits would fail and the business would crumble. But when pressed for a rationale for such belief, three main reasons to maintain paper records emerge:
– They believe that auditors would not accept any alternative
– They believe that product/quality certifiers or accreditation bodies demand it
– It is historical; they have always done it and it is a comfort factor
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