Most quality managers keep calibration results and certificates in their drawers! From discussions that have taken place with many people in industry whose responsibility includes the control of test instruments, a filing cabinet full of paper calibration ‘evidence’ is an integral part of the quality system—without which audits would fail and the business would crumble. But when pressed for a rationale for such belief, three main reasons to maintain paper records emerge:
– They believe that auditors would not accept any alternative
– They believe that product/quality certifiers or accreditation bodies demand it
– It is historical; they have always done it and it is a comfort factor