KeysightCare Technical Support for Resellers

KeysightCare and You

Keysight high-performance instruments purchased through your Keysight International Designated Reseller (IDR) or your Keysight Authorized Technology Representative (ATR) as of December 1, 2021, include a total of 5 years of KeysightCare Technical Support. In addition to the first year of KeysightCare Assured, you will receive four additional years of KeysightCare Technical Support. We will help you remove the barriers to success and increase your productivity with access to technical experts and project risk mitigation with committed response times.

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Experience the KeysightCare Support Portal

View one-minute videos for key features

Solve Tough Technical Problems

Leverage Programming Examples

Manage Calibration Certificates

Manage Assets Proactively

Access Keysight Support Portal

Experience KeysightCare

Avoid Common VNA Errors

Get up to speed and improve measurement accuracy. In 12 minutes explore common sources of errors using a vector network analyzer (VNA).

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KeysightCare Technical Support for Reseller

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Phase Noise Measurements Made Easy

Watch technical expert, Sowmya Rao, in this 12 minute how-to video. She demonstrates how a Keysight X-Series Signal Analyzer makes phase noise measurements.

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Make Accurate BERT Measurements

Learn in this 10-minute video how technical expert, John Dorighi, sets up the Keysight M8020 bit error ratio tester (BERT).

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BERT demo video (M8020) by expert - John Dorighi

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InfiniiVision Accuracy Matters

Check out this technical article on how the InfiniiVision oscilloscopes calculate voltage measurement accuracy.

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Setup Accurate Jitter Measurements

Learn how to set up a 12-Edge output jitter measurement using the Keysight N1000A sampling oscilloscope.

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Markers Make a Difference

Learn why the level of the noise marker fluctuates when changing the spectrum analyzer span.

Connect Directly to What You Need

Start your personalized and proactive experience of technical support with a simple account registration.

Create a Support Case

Get committed response times to technical support issues. Add comments and screenshots to your inquiry to save time.

Search the Knowledge Center

Get self-help with thousands of exclusive technical articles, product manuals, programming examples, and more.

Redeem a Software License

Download the latest upgrades and enhancements with Keysight Software Manager.

Download Firmware and Drivers

Locate and download instrument firmware/software or drivers with easy search filters.

Get Calibration Documents

Access your original factory calibration and subsequent certificates and measurement reports.

View KeysightCare Contacts

View a list of KeysightCare technical support phone numbers, email nodes, and business hours by country.

Find Your Reseller

Find your Keysight Reseller in your country.

Renew Your Subscription

Please contact your reseller to extend or renew your KeysightCare subscription or complete this form.

Customer Stories

View how KeysightCare experts helped customers like you.

Frank Alandt

Research center makes cutting edge measurements with the help of test experts.

Samara Sazesh

Optical device company saves over a month by accessing technical expertise fast.

Raphael Brown

University makes breakthrough LiFi measurements with new test lab setup by Keysight.

Steve Minder

Research lab keeps their future 5G phone on schedule with fast technical help.

Xavier Allart

Research lab makes breakthrough measurements for new technology with help.

Support. Elevated.

The days of simple design are gone. You are pushing new limits. Your designs are redefining state of the art. Tools for designing and testing future requirements are evolving with you, but customer support has not. Until now.

KeysightCare provides complete customer care far beyond basic warranty.