Accelerating Customs and Freight Management Testing with Keysight Eggplant

ASM, a leading provider of software solutions for the customs and freight forwarding industry, needed to accelerate testing cycles and improve release confidence while maintaining the accuracy and reliability required for complex regulatory environments. Manual regression testing was time-consuming and resource-intensive, often delaying releases and consuming valuable QA capacity. To meet customer expectations for faster delivery and continuous innovation, ASM turned to Keysight Eggplant Test for intelligent test automation.

Using Eggplant’s AI-driven, model-based approach, ASM automated end-to-end regression tests across its critical applications, replicating real user journeys rather than relying on script-based methods. This allowed the QA team to validate complete workflows — from data input and compliance checks to submission and reporting — across multiple system interfaces and environments. Eggplant’s image-based technology enabled testing of both modern and legacy systems without requiring changes to the application code, ensuring seamless coverage across the full technology stack.

Within weeks, ASM achieved a 75% reduction in regression testing time, cutting multi-day test cycles down to just hours. This acceleration not only shortened release timelines but also freed up QA resources to focus on exploratory and risk-based testing. The ability to execute automated tests overnight and in parallel further increased productivity and reduced bottlenecks in the development pipeline.

Beyond efficiency gains, Eggplant transformed ASM’s testing strategy into a more data-driven and proactive function. Continuous monitoring and analytics provided insight into system performance and test coverage, helping the team identify defects earlier and prioritize the most business-critical areas. As a result, ASM improved software quality and delivery confidence, ensuring that updates and new features reached customers faster—with fewer issues and less manual effort.

By adopting Eggplant, ASM has established a scalable, future-ready testing framework that supports ongoing modernization and expansion. The solution enables the company to respond quickly to evolving customs regulations and customer needs, maintaining its reputation for reliability in a highly dynamic market.

This case study highlights how intelligent automation with Keysight Eggplant empowers organizations to modernize testing, accelerate release cycles, and deliver higher-quality software with measurable ROI.