IxProbe + Hawkeye: Helping Service Providers Take Control of Last-Mile Delivery
Solution Briefs
Connectivity is the heartbeat of business, and service providers supply the pulse. Faster speeds fuel the modern enterprise, while retailers and other multi-site organizations depend on managed services like hosting and security. And to keep their businesses running safely and smoothly, they count on you to fulfill contractuallyobligated service level agreements (SLAs) with minimal disruption and latency.
But what if you cannot monitor and verify the speeds you have promised?
It does not matter whether your clients are outside your geographic service area, you do not own the equipment, or something else entirely: when someone else is supplying last-mile connectivity, you lose visibility and control. While you are still accountable for your clients’ SLAs, you cannot monitor them without access to last-mile infrastructure.