How to Benchmark 5G Service UX

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Test Automation
+ Automated 5G Benchmarking Platform
Test Automation
+ Automated 5G Benchmarking Platform

Measuring Subscriber UX Across Devices, Networks, and Real-World Conditions

Benchmarking 5G service UX requires measuring subscriber-perceived performance across data, video, voice, and location services on live production networks. Tests must cover multiple network architectures — including NSA, SA, and MEC deployments — and multiple device models evaluated against gold standard reference handsets. UX measurement parameters include file transfer speed (HTTP/FTP/UDP), web browsing speed, one-way latency with jitter and packet loss, video streaming MOS and smoothness, speech quality MOS by codec (VoNR, VoLTE, VoWi-Fi), call setup time and retention, cloud gaming performance, and location accuracy with time to first fix. Testing is performed across stationary, walking, and driving conditions in urban, rural, and venue environments.

End-to-end 5G UX benchmarking requires running automated measurement applications to field locations, with test servers providing media endpoints at both the mobile edge and the public internet. A high-speed lab bench using paired 10Gbit/s test servers connected through the 5G network enables controlled throughput evaluation and packet inspection for root cause analysis. Results are ranked using a weighted balanced scorecard and captures subscriber UX metrics across all QoE domains.

5G Service UX Benchmarking Solution

End-to-end 5G QoE benchmarking requires coordinated device-side measurement and network-side active testing across lab and field environments. The Keysight evaluation and service assurance solution provides network performance monitoring and captures subscriber QoE metrics across data, video, voice, gaming, and location services.
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