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KeysightCare Technical Support
Your access to the knowledge center and expertise
KeysightCare Technical Support and You
Get 24x7 self-help at the personalized Keysight Support Portal. Work with others across your location and access thousands of exclusive technical articles, programming examples, product manuals, software/firmware/driver downloads, and more. You can get help to solve tough technical issues by creating a support case for most hardware and software assets at your site.
Experience the KeysightCare Support Portal
View one-minute videos for key features
Solve Tough Technical Problems
Leverage Programming Examples
Manage Calibration Certificates
Manage Assets Proactively
Experience KeysightCare
Avoid Common VNA Errors
Get up to speed and improve measurement accuracy. In 12 minutes explore common sources of errors using a vector network analyzer (VNA).
Experience KeysightCare
Phase noise measurements made easy
Watch technical expert, Sowmya Rao, in this 12 minute how-to video. She demonstrates how a Keysight X-Series Signal Analyzer makes phase noise measurements.
Experience KeysightCare
Make Accurate BERT Measurements
Learn in this 10-minute video how technical expert, John Dorighi, sets up the Keysight M8020 bit error ratio tester (BERT).
Experience KeysightCare
InfiniiVision accuracy matters
Check out this technical article on how the InfiniiVision oscilloscopes calculate voltage measurement accuracy.
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Setup Accurate Jitter Measurements
Learn how to set up a 12-Edge output jitter measurement using the Keysight N1000A sampling oscilloscope.
Experience KeysightCare
Markers Make a Difference
Learn why the level of the noise marker fluctuates when changing the spectrum analyzer span.
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Customer Stories
View how KeysightCare experts helped customers like you.
Frank Alandt
Research center makes cutting edge measurements with the help of test
experts.
Samara Sazesh
Optical device company saves over a month by accessing technical expertise fast.
Raphael Brown
University makes breakthrough LiFi measurements with new test lab setup by Keysight.
Steve Minder
Research lab keeps their future 5G phone on schedule with fast technical help.
Xavier Allart
Research lab makes breakthrough measurements for new technology with help.
Support. Elevated.
The days of simple design are gone. You are pushing new limits. Your designs are redefining state of the art. Tools for designing and testing future requirements are evolving with you, but customer support has not. Until now.
KeysightCare provides complete customer care far beyond basic warranty.
- Committed response times for service requests.
- Equipment tracking to keep test assets current.
- Proactive firmware and software notifications.
- Software updates and enhancements.
- Option of several service tiers to fit your business needs.
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