Need technical support, calibration, repair, or documentation now?

Keysight restores your instrument to like-new condition, every time.

Restore equipment to original functionality and specifications. Our trained technicians have access to factory diagnostic procedures, verification software, test fixtures, firmware upgrades, and service notes. Keysight goes beyond repair services to ensure you get the most of your test budget with additional cost-effective alternatives.

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Why Take the Risk?

Third-party service providers usually do not have the intellectual property to adjust Keysight equipment and must send the instrument to Keysight as a repair. This adds extra cost and delay. Our technicians have access to factory experts, verification software, firmware upgrades, and more. Keysight uses automated fault diagnostics to adjust your instrument to ensure that it is performing to specification.

Six Tips to Avoid Zapping Your Equipment

Keep Older Systems Operating

Do you use test-systems with instruments that are no longer manufactured? You are not alone. Many aerospace defense and high-volume manufacturing companies use test systems with legacy instruments. Accuracy, repeatability, and reliability remain critical to testing devices. Keysight supports an extensive group of legacy instruments with custom repair and calibration services that go beyond standard agreements. Create a custom plan with Keysight until you are ready to make the transition to newer technology.

  • Cost-effectively keep legacy instruments operating to warranted specifications
  • Secure quality parts and our trained technicians with deep product experience
  • Maintain business continuity until your business plan demands newer technology
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Technology Refresh

Keep pace with emerging technology and maximize test asset value. Engage with Keysight experts to review your options. Affordably upgrade or migrate to new capabilities, extend the life of legacy test equipment, and seamlessly transition to the latest test technology. If you have underutilized equipment trade it in for credit. One Radio Frequency (RF) manufacturer discovered an under utilized network analyzer and used the $230,000 credit towards other Keysight solutions.

Exclusive Loaners

Be Prepared. Improve Uptime.

While your instrument is in for repair or servicing, seamlessly swap-in a loaner and keep your test systems running. Whether your test equipment failed or is out for regular maintenance, our loaner service lets you swap out an asset and quickly return your test system to operation.

  • Avoid capital and operating expenses instead of renting or managing spare equipment
  • Create a tailored plan to fit your lab or manufacturing environment
  • Experience worry-free maintenance as Keysight manages calibration, repair, firmware upgrades, and storage
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Innovate at speed with KeysightCare curated support plans.

  • Maximize uptime and reduce delays caused by equipment downtime or malfunction with prioritized, contracted turn-around times for unlimited repairs.
  • Increase measurement predictability with prioritized turn-around times for your Keysight-certified calibration of choice. 
  • Solve problems and optimize tests and measurements more quickly with our fastest, prioritized response times from experts who can help you resolve issues when they arise.
  • Reduce costs and minimize unplanned budget events with multi-year plans to lock in the lowest prices and no hidden or add-on costs. 
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Get more out of your test assets

Shift your perspective, enhance your processes, and transform test asset insights into an increased return on investment.

Tips to Prevent Repairs

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