How to Validate Network Quality of Service
Validating voice and video quality of service with synthetic monitoring
Validating network quality of service (QoS) requires a synthetic monitoring and traffic emulation solution that can conduct endpoint-to-endpoint and endpoint-to-real-services tests between data centers, cloud services, offices, and remote users. Network operations teams must confirm network communication paths have suitable bandwidth and low jitter / packet loss rates. This is especially true for time-sensitive video and voice over IP (VoIP) services like Zoom and Microsoft Teams / Office 365 — which often use connectionless User Datagram Protocol (UDP) communication.
Measuring VoIP and video QoS requires emulating VoIP and video application traffic across a network via hardware- and software-based endpoints. Conducting endpoint-to-real-service tests measures response times between VoIP / video clients and their cloud- or data center-based management platforms. However, endpoint-to-endpoint tests are also necessary to monitor voice and video performance between users at home or in the office. Tracking key performance indicators (KPIs) such as mean opinion score, loss, delay, jitter, and available bandwidth makes it easier to pinpoint performance degradations and troubleshoot issues.
Network QoS validation solution
Explore products for our network QoS validation solution
-
![]()
XR3000 Active Monitoring Probe
-
![]()
920-2401 Hawkeye, 10 Endpoint Solution Bundle
-
![]()
920-2402 Hawkeye, 25 Endpoint Solution Bundle
Discover resources and insights
Learn more about validating network QoS
Related use cases
Get in touch with one of our experts
Need help finding the right solution for you?