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International Traffic in Arms Regulations (ITAR)
| Question | Response |
|---|---|
| What is ITAR? | International Traffic in Arms Regulations ITAR regulates the export of defense articles and services with the objective of protecting U.S. security and defense interests by ensuring items we export will not be used to harm the U.S. or its allies. These regulations apply to all U.S. companies, including government contractors and subcontractors, and can apply to companies outside the U.S. if they receive items that are ITAR-controlled. The defense articles and services covered by these regulations are listed in the United States Munitions List (USML). |
| Why is Keysight doing this? | Select products are being treated as ITAR-controlled pending the outcome of a Commodity Jurisdiction request. |
| What is a Commodity Jurisdiction request? | A Commodity Jurisdiction (CJ) request is a formal request to the U.S. Department of State to determine whether an item or service is subject to ITAR. |
| What is the definition of a U.S. person? | Under the ITAR, U.S. persons are defined as U.S. citizens, permanent residents or individuals granted asylum, granted refugee status or temporary residence under the 1986 Legalization Program. |
| What does it mean when submitting a Keysight Support Portal Service Request, and am I required to check the box accepting Keysight's modification of the affected software Pop-Up Dialog Box? | For specific models, you are giving Keysight Technologies permission to install updated firmware and a new recovery partition firmware that removes the software package that is under review for potential ITAR applicability. This must be done prior to shipping the unit across international borders and/or before Keysight can return the unit to you. |
| For select ITAR identified model numbers am I required to accept modification of affected software? | Yes |
| Why am I seeing the Pop-Up when trying to submit a Keysight Support Portal Service Request? | Keysight is notifying customers who use the Portal, that due to potential export restrictions for this product, Keysight must update the affected software before shipping the asset. Do not ship the asset to Keysight before engaging with a Keysight representative. |
| Does my acceptance of the ITAR Pop-Up Dialog Box override my selection of Software/Firmware Update Authorization? | Yes |