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Keysight Technologies On-Site Now Expert Support Service
Keysight Technologies On-Site Now Expert Support Service is an end-to-end, interactive support collaboration platform with a real-time two-way exchange of live video, messaging, and voice between Keysight’s remote experts and your technician.
Configuration
CancelHIGHLIGHTS
- Boost first time fix rate
- Increase customer productivity
- Reduce error with direct assistance from Keysight expert
- 2-way communication
- Reduce system downtime
Keysight Technologies On-Site Now Expert Support Service is a wearable smart glasses that offer “what you see is what I see” real-time two-ways live video feed, messaging and voice interaction between customer and Keysight’s experts. Keysight’s expert provides precise step-by-step instructions to guide customer to resolve technical issue efficiently and effectively.
Key Specifications
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