Automated Software Testing for Healthcare

Eggplant is an AI-powered test automation platform that validates EMR systems (Epic, Cerner, MEDITECH, Allscripts), patient portals, telehealth platforms, scheduling systems, and connected medical devices. It uses non-invasive image-based testing, meaning it interacts with applications the way a clinician would, without requiring access to source code or APIs that EMR vendors typically restrict. Healthcare organisations use it for regression testing, integration testing, performance validation, and audit-evidence generation across HIPAA-regulated environments. 

By catching the workflow failures that manual testing misses. Most patient safety incidents tied to software stem from integration failures, not from crashes: an order doesn’t reach the pharmacy, a result doesn’t post to the chart, an alert doesn’t fire. Automated end-to-end testing validates the full clinical workflow on every release, so silent failures get caught in test rather than at the bedside.

Yes. Many healthcare environments deliver EMRs through Citrix or VMware Horizon for security and compliance reasons. Eggplant tests Citrix-delivered applications natively using image recognition, which is why it works on EMR deployments where script-based automation tools cannot connect.

Yes. Eggplant generates audit-ready test evidence automatically for HIPAA, FDA 21 CFR Part 11, IEC 62304 medical software lifecycle requirements, and HITRUST certification. Test execution logs include timestamps, results, and screenshots, the documentation auditors want to see. This passive audit-trail generation typically reduces compliance prep time by 60-80% compared to manual evidence collection.

The strongest fit is EMR testing (Epic, Cerner, MEDITECH, Allscripts) where script-based automation struggles with vendor restrictions and UI complexity. Other strong fits: patient portals, telehealth platforms, clinical decision support tools, lab integration systems (HL7 / FHIR), and connected medical device interfaces.

Eggplant has a capability that can run load testing for healthcare systems including EMRs, patient portals, and scheduling platforms. It simulates real clinician and patient journeys at scale, validating performance during peak usage like Monday-morning chart access, registration rushes, and telehealth surges.

Yes. Eggplant tests iOS, Android, tablet, and web applications using the same model-based approach. This matters in healthcare because clinicians often use multiple form factors like desktop EMR access, tablet rounding, smartphone secure messaging, and each needs validation.

Faster Epic and Cerner upgrade cycles, reduced contractor spend on manual regression, earlier detection of workflow failures, automated compliance evidence, and validation of patient safety-critical journeys across the full clinical workflow.