Frustrated by Glitches Slipping Into Production and Costing You Revenue?

In retail, every action matters: clicks, swipes and payments, whether in-store, POS at the gas pump, or online, they all need to be fast and correct. A broken cart, a laggy app or an integration problem isn't just an inconvenience; it's lost revenue and lower customer satisfaction.

Manual testing slows down releases, while bugs slip through and frustrate customers and operators. That's why retailers are turning to automation to safeguard digital experiences and scale testing without slowing innovation.

Trusted by Teams Who Test Smarter and Release Faster

Deliver Flawless Shopping Experiences with Keysight Eggplant

Learn how retailers are embracing test automation to prevent costly bugs, protect revenue, and deliver seamless digital experiences without slowing innovation.

Comprehensive Journey Coverage

Test every customer touchpoint, from browsing to checkout. Validate web, mobile, and in-store retail apps so carts, promotions, and both payment and loyalty programs work seamlessly — no matter how complex the journey.

Intelligent Visual Verification

See your apps the way shoppers do. Eggplant validates every product image, banner, and personalized offer across devices and browsers, ensuring customers always see accurate pricing, promotions, and content.

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End-to-End Checkout Assurance

Automate entire retail workflows in one go. Run a single test that spans product search, cart, payments, refunds and loyalty rewards — confirming every step works smoothly so you never lose a sale to a checkout bug.

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Continuous Compliance and Security

Protect customer data while staying audit-ready. Eggplant automates security and compliance checks, ensuring safe transactions, protecting sensitive information, and reducing costly risks from outages or failed integrations.

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Validate Every POS Interaction Across Devices, Apps, and Back-Office Systems

Retail point-of-sale (POS) systems continue to evolve from a customer convenience to an operations efficiency and market-shaping necessity. Today’s POS systems need to interact seamlessly across a wide range of device configurations, serving a wider range of POS application features, and interacting with a wider range of cloud-based back-office systems. And in retail, response times are measured in milliseconds-to-seconds for every transaction.

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Retail Software Testing FAQs

Retail software testing ensures that every customer touchpoint—from e-commerce platforms to point-of-sale (POS) systems—is reliable, secure, and user-friendly. It prevents checkout errors, reduces downtime, and safeguards revenue by ensuring smooth transactions and flawless digital experiences.

Keysight Eggplant uses AI-driven automation and computer vision to test the entire retail ecosystem. It replicates real customer behavior, validates journeys end-to-end, and doesn’t require access to source code. This makes testing faster, more resilient, and highly scalable.

Keysight Eggplant supports all major retail systems, including e-commerce platforms, POS, order management, CRM, ERP, inventory management, and mobile apps. It integrates seamlessly with platforms like SAP, Oracle Retail, Salesforce Commerce Cloud, and Shopify, while validating complex workflows across payment gateways, APIs, and backend systems

Yes. Keysight Eggplant is designed to adapt to frequent promotions, UI changes, and seasonal campaigns without breaking tests. Its intelligent computer vision reduces the need to rewrite scripts, ensuring testing keeps pace with retail innovation.

By continuously validating product catalogs, promotions, transactions, and user interfaces, automated testing with Keysight Eggplant reduces errors, identifies issues early, and ensures consistent performance—whether during peak shopping periods or routine updates.

Keysight Eggplant integrates seamlessly with CI/CD tools like Jenkins, GitHub Actions, and Azure DevOps. This enables continuous testing with real-time feedback loops, helping retail teams deliver new features, campaigns, and fixes quickly and confidently.

Yes. Keysight Eggplant’s AI-powered testing validates e-commerce journeys, POS workflows, mobile app transactions, and omnichannel experiences. It ensures that both digital and physical retail systems deliver consistent performance and accuracy.

You can start by requesting a free software trial or scheduling a personalized demo. Keysight also provides enablement services, best practices, and training to help your team accelerate implementation and maximize ROI in retail environments.

Try Keysight Eggplant Today!

Get in touch for a demo or free trial of Keysight Eggplant software.

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