Testing for the Ultimate ATM Experience

Solution Briefs

Automated Teller Machines (ATMs - sometimes called ABMs or Cash Machines) are a vital part of the in-branch experience for banks and financial institutions worldwide. Like many customer facing technologies, the usability and functionality of ATMs can help drive business and create loyalty... or push customers away.

Because of this, ATM testing should be a staple in your development plan. The issue is that ATM testing is often a highly manual process that can slow your team down, but it doesn’t have to be that way.

Automated ATM Testing

With all of the moving parts involved in a single ATM transaction, it may seem impossible to automate the testing process. The interface alone can be highly adaptive based on the user and what type of accounts they have access too. Luckily, Eggplant is not only able to test what’s on the screen, we can test the machine as well.

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Testing for the Ultimate ATM Experience

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