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Automated Testing in Retail Banking with Keysight Eggplant Test

Application Notes

Keysight Eggplant Test (hereafter called “Eggplant”) can be used in many different industries, including retail banking. In this sector, Eggplant proves useful for automating a variety of test cases. This application note illustrates how to use Eggplant for testing a simulated automated teller machine (ATM).

Software testing for ATMs is incredibly important due to the critical nature of these machines in facilitating direct interactions with customers in various and often unknown conditions. Because ATMs are used for financial transactions, their reliability is crucial to ensure seamless user experiences and safeguard sensitive data. Testing ATM software must replicate real-world use cases, such as inserting cards correctly (or incorrectly) and interacting with physical buttons. Replicating these use cases is essential to identify and rectify potential issues that users might encounter in their day-to-day interactions with the machines.

Using innovative solutions like Eggplant, which combines computer vision and robotics to mimic user behavior, provides a distinct advantage in black box testing environments. By subjecting the software to diverse scenarios and user actions, automated testing for ATMs ensures that these critical systems operate flawlessly, maintain security standards, and instill confidence in users.

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