Automated Software Testing for Retail
Automation Intelligence (Eggplant Test) for POS testing automation, ecommerce validation, and end-to-end checkout testing — including robotics-driven physical POS validation that script-based tools cannot perform.
Speed & AccuracyTired of slow, manual testing? Eggplant Test uses AI-driven automation to help teams release faster and with confidence, ensuring seamless performance across POS, connected devices, eCommerce, mobile, and backend systems.
POS TestingEggplant automates real-world POS checkout testing with robotics (card swipes, item scans, and payments) cutting weeks of manual work while enabling faster releases and smoother in-store experiences.
UI TestingMake sure every shopper journey works, no matter the device or browser. Eggplant explores all possible paths through your apps and sites, uncovering issues before customers do. With advanced image and text recognition, it tests exactly what users see - not just the code underneath.
Mobile App TestingEggplant Test simplifies mobile testing by validating performance, usability, and stability across iOS and Android on real and virtual devices, eliminating fragmentation issues, catching bugs early, and ensuring secure, reliable mobile experiences.
Discover Retail Resources
Stop Losing Shoppers, Start Attracting Them
Highlighting Eggplant Test’s capabilities to automate the testing of POS.
Blogs
More Resources
Solution Briefs
Automate Testing for Point-of-Sale Systems with Keysight Eggplant
eBooks
The QA Engineer’s Guide to Mobile App Testing
eBooks
Delivering a Seamless Omnichannel Experience with Test Automation
White Papers
A New Approach to Enterprise Application Testing in Retail
Solution Briefs
Modernizing the Retail Customer Experience with Full-Stack Testing
White Papers
Harnessing Retail Media Networks and First-Party Customer Data
Retail Software Testing FAQs
Retail software testing validates the systems that handle customer transactions across ecommerce platforms, mobile apps, POS terminals, payment processors, loyalty engines, and inventory systems. It matters because retail software failures translate directly to lost revenue: a broken checkout costs sales in real-time, a failed promotion frustrates loyal customers, and a POS outage during peak hours can cost a store its day. Automated testing catches these failures before they reach customers.
Eggplant Test combines model-based testing with computer vision and robotics integration. Model-based testing walks every customer path through the application; search, browse, cart, checkout, payment, refund. Computer vision validates what shoppers see: pricing, promotions, product imagery, banners. Robotics integration enables physical POS testing (real card swipes, scans, and chip transactions on actual hardware) which is impossible with script-based tools.
Eggplant Test tests ecommerce platforms (Salesforce Commerce Cloud, SAP Commerce, Magento, Shopify Plus, Oracle Commerce), POS systems (NCR, Toshiba, Oracle Retail Xstore, Diebold Nixdorf), mobile retail apps on iOS and Android, loyalty platforms, payment processors, and inventory and warehouse systems. Because Eggplant Test tests at the UI level, it works on any system regardless of platform vendor.
Yes. This is where model-based testing earns its place in retail. Promotions change weekly, themes change seasonally, and platform updates ship constantly. When the application changes, the model updates and the AI re-explores affected paths, resulting in far less rework than maintaining hundreds of brittle scripts. Promotional testing scales automatically with the number of variants rather than the number of scripts.
By validating real customer journeys before every release, not just isolated checks. Most retail failures aren’t crashes, they’re broken integrations; cart doesn’t sync with inventory, promotion doesn’t apply at checkout, loyalty points don’t deduct correctly. End-to-end testing catches these by walking the full path from search to confirmation email.
Eggplant Test integrates with Jenkins, GitHub Actions, Azure DevOps, GitLab, and Bamboo. Tests run automatically on commits, before release windows, or on scheduled schedules, including overnight regression runs that validate the full customer journey before stores open.
Yes and this is where Eggplant Test is genuinely differentiated. Most retail testing tools handle ecommerce well but fail at POS testing because they cannot interact with physical hardware. Eggplant Test robotics integration validates real card transactions, barcode scans, receipt printers, and peripheral devices on actual POS hardware.
Book a demo with a Keysight retail testing specialist. Most retailers start with either a POS proof of concept (validating physical checkout workflows on real hardware) or an ecommerce regression suite covering peak-season customer journeys.