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Internet of Things (IoT) devices fail every day. It’s a fact of life. If the failed product can be easily fixed or exchanged for one that works, the impact on a company’s brand and its bottom line may be minimal. When those IoT products are used in mission-critical applications and installed in hard to reach places or in harsh environments, all bets are off. These products simply can’t fail. When they do, a company’s success or failure may be on the line. Worse yet, if it’s an implanted medical device, someone could die.
Here’s the problem. Mission-critical IoT products designed in the lab under ideal test conditions don’t always perform as expected in the real world. There are many reasons why this is the case and it’s not always in the way one would think.
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