BenchVue Licenses Included with Instruments FAQ

Is BenchVue now free?

Only BenchVue Basic and BenchVue Included license comes with new instrument purchases for free. Not all instruments will include a BenchVue license. For more details, visit www.keysight.com/find/BVBasic .

What is BenchVue Basic ?

Keysight in the midst of transitioning BenchVue Included License to Keysight BenchVue Basic Software in phases.

The redemption of PathWave BenchVue software which comes included with the purchase of applicable instruments is being simplified to make it easier.

•    BenchVue Basic apps are available for free and do not require any license installation.
•    All BenchVue Basic apps are one version before the latest version of BenchVue software.
•    KeysightCare support is not included in BenchVue Basic apps.
•    The PathWave BenchVue Basic installers will be made available in phases, starting with PathWave BenchVue (Digital Multimeter, Power Supply, Function Generator, Oscilloscope Data Acquisition app). Download here, www.keysight.com/find/BVBasic

For more details, check here.

What version of BenchVue Platform do I need to redeem BenchVue Included License?

BenchVue Platform version 2022 or lower is necessary to redeem the BenchVue included licenses.

What do these BenchVue included licenses enable?

These licenses enable the full BenchVue instrument app. These licenses will enable app behavior consistent with existing BenchVue licenses. This means that all instruments of enabled apps connected to PC will work if there is a valid BenchVue app license. Example with a single DMM license, all supported DMMs connected to that PC will work with BenchVue.

What type of licenses are included in the BenchVue Basic and BenchVue Included?

For BenchVue Basic, no licenses are required. User may install BenchVue Basic app in multiple PC and use without any license.

For BenchVue Included license, these licenses are Node locked that are tied to an instrument. As the instrument moves, the licenses can move around with the instrument or a new request can be made for the same instrument. Keysight will request that you “re-activate” your licenses by connecting back to your eligible instruments once a year and activate your license again in-order to get new software updates.

Can I only use BenchVue Included license with my eligible instruments?

Once licensed, you may use your BenchVue app with any instrument that BenchVue supports. For example, if you have purchased a new 34465A DMM, once you have activated your BenchVue DMM app license, you may use that BenchVue DMM app with any DMM that BenchVue supports. Multiple sessions with multiple DMMs are also enabled.

Will Keysight still sell BenchVue licenses?

Yes, stand-alone licenses are still available and will be offering the latest version of BenchVue App, new Keysight Software license options with KeysightCare Support. Customers that want latest version of BenchVue can purchase a BenchVue license.

I have multiple PCs that need to work with my purchased instrument. How painful is it to license these different PCs?

Since BenchVue Basic installers does not require any license installation, you may install www.keysight.com/find/BVBasic and use immediately in multiple PC.

For BenchVue Included License, we allow you to request the same license on multiple PCs from within BenchVue. For web requests, the same activation code can be used on multiple PCs. The only condition is that instrument needs to be connected and recognized by BenchVue when we activate the license.

Do I need to pay for updates for BenchVue Basic apps?

No, BenchVue Basic apps are always one version before the latest paid BenchVue licensed apps. As the latest paid BenchVue licensed app are updated, BenchVue Basic will be updated accordingly.

For example,