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What Information Should I Collect From FlexDCA Before Asking Keysight For Help?
What Information Should I Collect From FlexDCA Before Asking Keysight For Help?

FAQ 2018-12-10

FieldFox Manuals, Firmware, Software and Product Support
Manuals, firmware upgrade, software trials & upgrade and support page for FieldFox analyzers

FAQ 2018-11-14

Is 4338B Adjustment Program still available?
The 4338B adjustment program (04338-65005) that could be found in 4338B Service Manual no longer available…

FAQ 2017-09-26

How to measure output frequency of E4981A Capacitance Meter?
To measure the output frequency of E4981A Capacitance Meter, interface box (Keysight part number: 04294-61002) is required…

FAQ 2017-09-20

How can I send the modules of M9485A to Keysight?
A recommended procedure to return to Keysight is to remove all cables and send the modules independently. Sending all modules with chassis is an optional.

FAQ 2017-05-25

What is the service (repair/calibration) support strategy?
The service (repair/calibration) support strategy of the M9485A is the module level. Only defective module can be returned, if it needs repair.

FAQ 2017-05-25

What is the part number of connector saver for the M9376A, M9378A/B?
The connector saver is an adapter of coaxial straight male-SMA female-SMA on the test port of the M9376A, M9378A/B. This adapter can be replaced easily if the connecter is broken or is worn down.

FAQ 2017-05-24

What is the performance test procedure of 4349A?
See the documentation.

FAQ 2014-09-03

PDF PDF 3.71 MB
如何解决 E5061A/ E5062A 电源的输出功率电平下降问题?
在校正 E5061A/ E5062A 电源输出功率电平的过程中运行电源输出功率电平校正(Source Output Power Level Correction)软件。

FAQ 2014-04-28

对校准套件扭力扳手进行认证(和再认证)的过程是怎样的?
目前,是德尚不提供我们的校准套件中包含的任何类型扭力扳手的“数据”。对新采购和再认证的校准套件均是如此。即使是被要求“使用数据校准”时,也不提供扭力扳手的数据。

FAQ 2014-03-24

Why does handheld scope’s date/time display disappears or shows hexa characters?
This condition indicates that the internal memory battery level is low.

FAQ 2013-11-22

How can the memory in a 438A Power Meter be erased for security purposes?
This can be done by a sequence of keypresses, or by a sequence of remote commands.

FAQ 2013-11-22

厂家直接提供的 X 系列、PSA、ESA 分析仪和 X 系列、ESG-C、PSG 信号发生器是否可以配备 A6J 或 1A7 校准选件?
可以,此处提供了关于某些 PSA 配置的更详细信息。

FAQ 2013-10-18

Replacement of Control XTP, Module Control Card
Frequently Asked Questions about XTPA Module Control Card

FAQ 2013-06-11

Can I order the replacement part of 16089E's clips?
When the clip is faulty, please proceed to place a new order on 16089E or purchase the spare Kelvin Clip Leads.

FAQ 2013-03-17

Sample “testplan” for Utility card & FR3070A
Sample “testplan” for Utility card & FR3070A from manufacturing site

FAQ 2013-02-18

Can I use external mixing (Option EXM) with real-time?
Yes, you can use external mixing with real-time. The instrument software must A.14.54 or later.

FAQ 2013-02-07

Can I use noise floor extension (NFE) with real-time?
No, you cannot use noise floor extension with real-time.

FAQ 2013-02-07

U8903A Audio Analyzer 의 Firmware 를 고객이 직접 업그레이드 할 수 있습니까?
네. 고객께서 직접 U8903A FW를 업그레이드 하실 수 있습니다.

FAQ 2013-02-04

能否在 ENA 中禁用或启用 Windows 的自动登录功能?
能。为了在无域系统中禁用或启用 Windows 的自动登录功能,请执行以下步骤:

FAQ 2012-12-18

“电子校准置信度检查”和网络分析仪“系统验证”测试有什么区别?
电子校准置信度检查是测量使用机械校准件或电子校准件进行校准的精度。系统验证测试帮助网络分析仪用户验证他们的网络分析仪是否……

FAQ 2012-12-18

Do I need to perform a periodic front panel instrument alignment on my N9039A RF Preselector?
No, but there is a system alignment that needs to be periodically run. See FAQ content for details...

FAQ 2012-12-11

What you need to know about Advanced DGN Reporting?
Frequently Asked Questions about Advanced DGN Reporting.

FAQ 2012-11-28

How to debug the 3 differences that are encountered on the new hybrid pin cards (P/N: E4000-66562 and E4000-66563)?
Follow the guideline to debug your test when you start using the new bybrid pin cards: • E4000-66562 for 6MPs (standard hybrid pin card) • E4000-66563 for 12MPs (advanced hybrid pin card)

FAQ 2012-11-12

Why must my N4010A instrument firmware be A.05.06.02 (or newer)?
This is the minimum firmware revision for a hardware change that was introduced during October 2012

FAQ 2012-10-30

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