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Technical Support

Electronic Measurement

Support by Product Model Number:

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Is there a 3D model of the InfiniiVision 1000 X-Series oscilloscopes?
Yes, see the IGES, SAP, Step, and PKG format file downloads.

FAQ 2017-07-28

What are the Keysight equivalent model numbers for Centellax BERT products and test accessories?
Click on the question for full details of the equivalent model numbers.

FAQ 2017-07-13

Is there a 3D model of the InfiniiVision 4000 X-Series oscilloscopes?
Yes, see the IGES, SAP, Step, and PKG format file downloads.

FAQ 2017-05-05

Is there a 3D model of the InfiniiVision 2000/3000/3000T X-Series oscilloscopes?
Yes, see the IGES, SAP, and Step format file downloads.

FAQ 2015-02-18

What interfaces does VEE 7 support?
VEE 7 supports the following interfaces...

FAQ 2013-11-17

Why are the 435/6/7/8A/B Power Meter, 53147/8/9A Microwave Counter/Power Meter/DVM, 70100A MMS Power Meter …
The 435/6/7/8A/B, 53147/8/9A, 70100A, E1416A and E7495A/B are incompatible with the N8480 Power Sensors because….

FAQ 2013-11-17

How to report a VEE bug, serious error or submit an enhancement request effectively?
1. Go to the VEE Help menu and select Customer Feedback option...

FAQ 2012-10-16

IO Libraries Suite: How do I obtain a license for the Keysight IO Libraries Suite?
Keysight now allows you to use the IO Libraries Suite, whether or not you have Keysight equipment...

FAQ 2012-10-10

Which Connector Types Can Be Safely Connected, and Which Types May Cause Damage to the Interface?

FAQ 2012-04-05

What is the frequency range of the N5532A Sensor Module?
100 kHz to 4.2 GHz, 10 MHz to 18 GHz, 30 MHz to 26.5 GHz, and 30 MHz to 50 GHz.

FAQ 2012-02-26

Why i can't find other languages help file setting in U160X A/B series HH oscilloscope?
In order to access to other language, please go to respective product support page in www.Keysight.com. Go to Driver & Software page, select Firmware Update.

FAQ 2011-09-12

What is the dielectric constant and material composition of the Keysight 33391C Microwave Insulator Bead Assembly?
The insulator bead is Noryl® modified Polyphenylene Oxide (PPO). The dielectric constant is 2.63-2.68.

FAQ 2011-04-21

How do I know my N4010A can support 40MHz Bandwidth?
You can check it thru the front panel. Click on the question above for a fuller description.

FAQ 2010-11-09

How do I locate the serial number for my 34980A Mainframe?
The serial number is located on the rear panel of the 34980A on the left of the LAN and USB connectors.

FAQ 2010-09-15

IO Libraries Suite: Is an IO Libraries Suite license transferable?
An IO Libraries Suite license can travel with the Keysight instrument, Keysight hardware I/O product or Keysight software…

FAQ 2010-09-08

IO Libraries Suite: Where do I find sample programs for SICL, VISA, and VISA COM?
Sample programs are available using SICL, VISA, and VISA COM in the IO Libraries Suite installation and on Keysight.com

FAQ 2010-09-08

Can the measurements taken be read from the 34980 Data Acquisition Front Panel?
No

FAQ 2010-05-14

Where can i find the declaration of confirmity (DoC) for GPIB cable?
GPIB cable has no risk for safety hazards

FAQ 2010-05-10

Why USB modular instruments (U272XA, U2741A, U2751A and U2761A) is not detectable by E5813A?
PC is failed to enumerate the USB modular instrument.

FAQ 2010-04-09

Why am I not able to update my E5810A firmware via Keysight FTP at ftp://ftp.keysight.com/pub/e5810/ ?
Firmware revision A.01.07 and above are able to update via ftp

FAQ 2009-09-29

On the ENA can I use the embedded GPIB Interface to control and perform a power meter calibration?
A Keysight 82357A/B USB/GPIB interface is required.

FAQ 2009-08-16

Where On the Web Can I Find the IO Library for My GPIB Card?
The latest release of the Keysight PC IO Libraries is available at http:///find/iolib

FAQ 2009-02-18

What is the maximum torque force allowable on the 82350B GPIB card connector?
The maximum torque force allowable when attaching a GPIB cable to the 82350B GPIB card connector is 8 in. lbs.

FAQ 2008-09-24

Can I use regular AAA batteries in the U1241A and U1242A Handheld Digital Multimeters?
Yes, you may use regular AAA batteries for the U1241A and U1242A Handheld Digital Multimeters….

FAQ 2008-09-24

How long can the batteries of the U1241A or U1242A Handheld Digital Multimeter last?
The batteries that are supplied with the U1241A or U1242A Handheld Digital Multimeter can last for more than 200 hours under normal use.

FAQ 2008-09-24

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