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What Information Should I Collect From FlexDCA Before Asking Keysight For Help?
What Information Should I Collect From FlexDCA Before Asking Keysight For Help?

FAQ 2018-12-10

Is U2700A series USB Modular Instruments supported in Linux environment?
No. U2700A Series are not supportable in Linux environment. The drives for USB Modular only build for Microsoft Windows.

FAQ 2014-11-25

Does PC link 2.51 support Windows 7, 64 bits?
No

FAQ 2014-04-17

Why does handheld scope’s date/time display disappears or shows hexa characters?
This condition indicates that the internal memory battery level is low.

FAQ 2013-11-22

Why i can't find other languages help file setting in U160X A/B series HH oscilloscope?
In order to access to other language, please go to respective product support page in www.Keysight.com. Go to Driver & Software page, select Firmware Update.

FAQ 2011-09-12

What is the best way to ensure simultaneous triggering of multiple units of modular products?
Using the cardcage, U2781A is the best way of ensuring simultaneous triggering of multiple units

FAQ 2010-12-20

How do I extract the 32Mpts from U270xA?
One way of “viewing” the full memory waveform is using the zoom function (that the red arrow...

FAQ 2010-09-14

When using the U1602A/U1604A Handheld Oscilloscope, I can see an offset value at the vertical axis although there is no connection…
When you see an offset value at the vertical axis although there is no connection at the test probe, try running the self-calibration….

FAQ 2010-08-09

When I press the Power On button on my U1602A/U1604A Handheld Oscilloscope, it does not boot up. Instead, the screen just flashes …
To turn on your U1602A/U1604A Handheld Oscilloscope, you will need to press and hold the Power On button for approximately 3 seconds….

FAQ 2010-08-09

Why does the new U1571A battery pack for my U1602/4A Handheld Oscilloscope last less than the stipulated 4 hours…
The new U1571A battery pack of the U1602A or U1604A Handheld Oscilloscope lasts less than 4 hours because….

FAQ 2010-08-08

How do I convert *.svw file to *.csv file in PC Link for U160xA/B?
1) From within PC Link, click on the "Load SVW" icon on the tool bar...

FAQ 2010-07-18

My InfiniiMax probe fails calibration or does not accurately pick up the cal signal when I use the E2655A test fixture. What could be wrong?
The first step in troubleshooting a failed probe calibration should be to compare the actual signal and the probed signal. If the probed signal does not track the actual signal well, it is most likely due to a poor connection.

FAQ 2010-03-09

Why does handheld scope’s DMM measurement frequently stall after one hour of continuous operation?
This condition indicates that the internal memory battery level has dropped to 1.4V or lower.

FAQ 2009-07-16

Why can’t my PC connect to my InfiniiVision oscilloscope via its LAN/USB/GPIB interface?
There are many possible reasons for this, but a very common problem is that the interface has not been enabled on the scope.

FAQ 2009-05-25

How do I perform a system recovery on a 16500B/C logic analyzer?
If your 16500B/C logic analyzer will not boot or is otherwise not working properly, it may be due to a corrupted operating system.

FAQ 2005-06-20