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Technical Support

Digital Multimeters (DMM)

Support by Product Model Number:

1-10 of 10

How to enable 34410A/34411A/L4411A browser web control work in Java 8?
To enable browser web control to work in Java 8, update instrument to firmware version 2.41...

FAQ 2015-09-21

Why 34405A can't be detected in Windows 7?
There are two posibilities causing 34405A couldn't be detected. 1. IO Libraries Suit 15.1 or below...

FAQ 2015-09-21

Is U2700A series USB Modular Instruments supported in Linux environment?
No. U2700A Series are not supportable in Linux environment. The drives for USB Modular only build for Microsoft Windows.

FAQ 2014-11-25

Can I export the interval logging data saved in the internal memory of my U1253A Handheld Multimeter?
Yes, you can export the interval logging data saved by upgrade your U1253A Firmware revision to V1.20…..

FAQ 2013-11-17

The Intuilink Connectivity Software is not working on my 34405A, how can I resolve this problem?
The Keysight IO Library is required by the Intuilink Connectivity Software to execute properly.

FAQ 2013-11-15

What is the best way to ensure simultaneous triggering of multiple units of modular products?
Using the cardcage, U2781A is the best way of ensuring simultaneous triggering of multiple units

FAQ 2010-12-20

Why does the “C-End” (charge end) message appear on the secondary display of the U1252A Handheld Multimeter…
When the “C-End” message is displayed, it actually indicates that the battery is fully charged…

FAQ 2010-08-09

Why USB modular instruments (U272XA, U2741A, U2751A and U2761A) is not detectable by E5813A?
PC is failed to enumerate the USB modular instrument.

FAQ 2010-04-09

How to check the condition of the fuses in U1253A/U1253B before you use it?
To test the fuses inside the U1253A/U1253B OLED display DMM, just follow the instructions as follows…

FAQ 2010-03-22

How do I resolve Error 631/Error 635 when it appears on the display of the 34405A Digital Multimeter during self-test?
You can resolve Error 631/Error 635 on the 34405A Digital Multimeter by performing a firmware upgrade….

FAQ 2009-03-25