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What Information Should I Collect From FlexDCA Before Asking Keysight For Help?
What Information Should I Collect From FlexDCA Before Asking Keysight For Help?

FAQ 2018-12-10

Why does handheld scope’s date/time display disappears or shows hexa characters?
This condition indicates that the internal memory battery level is low.

FAQ 2013-11-22

How do I declassify or sanitize my 54800-series Infiniium oscilloscope?
Follow the procedure below to ensure that your oscilloscope no longer contains any user configurations or data.

FAQ 2012-05-09

Why i can't find other languages help file setting in U160X A/B series HH oscilloscope?
In order to access to other language, please go to respective product support page in www.Keysight.com. Go to Driver & Software page, select Firmware Update.

FAQ 2011-09-12

What replacement parts and accessories are available for the 113xA-series InfiniiMax probes?
The best place to find this information is in the most recent revision of the InfiniiMax Active Probes User´s Quick Start Guide.

FAQ 2010-06-07

Why does handheld scope’s DMM measurement frequently stall after one hour of continuous operation?
This condition indicates that the internal memory battery level has dropped to 1.4V or lower.

FAQ 2009-07-16

My Infiniium scope application is not running properly. Is there a way to reset it?
My Infiniium scope application is not running properly. Is there a way to reset it?

FAQ 2007-01-05

How often should I send in my oscilloscope for calibration?
Please consult your instrument's Service Guide or contact your local Keysight service center.

FAQ 2006-12-04

What is the Keysight part number for the CR2032 3V Lithium battery used on the CPU board in the 5483x, 5485x, MSO8000, and DSO80000 Series Infiniium...
The Keysight part number is 1420-0356. However, this is a very common battery and may be available at camera shops, electronic suppliers, etc.

FAQ 2006-11-13

How do I declassify or sanitize my 54620A/C logic analyzer?

FAQ 2005-11-30

How can I declassify the 83480A or 54750A Memory?
Press: Utility (Hardkey) > System Config... (Softkey) > Declassify Frame Memory (Softkey)

FAQ 2005-05-02

How do I regain operation with a blank display?
If the fan is running, but the display is blank, it is likely that the instrument is operating but all the pen colors are set to the same color. This makes it impossible to read the display and softkeys. To recover from this situation...

FAQ 2005-01-27

Is there a way to find out the serial numbers of the plug-in modules without removing the module?
The serial numbers of the plug-in modules can be found under the About 86100A menu from the HELP button.

FAQ 2004-09-13

How do I upgrade or reinstall my 54800-series oscilloscope's operating system and scope software?
Upgrade and recovery software is available free of charge at ...

FAQ 2004-07-29

How do I declassify or sanitize my 54620- or 54640-series oscilloscope?

FAQ 2004-05-05

How do I declassify or sanitize my 54600B/C-series or 54645A/D oscilloscope?

FAQ 2004-04-20