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Technical Support

PXI Products

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Where do I download the mechanical drawings for the Y1214B?
Files can be imported into your modeling application.

FAQ 2018-11-15

Where do I download the mechanical drawings for the Y1213A?
Files can be imported into your modeling application.

FAQ 2018-11-15

Where do I download the mechanical drawings for the Y1212A?
Files can be imported into your modeling application.

FAQ 2018-11-14

What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2018-10-16

How do I upgrade my M9290A CXA-m PXIe Signal Analyzer?
Find Information on Hardware Options, Measurement Applications, etc....

FAQ 2018-08-13

How to upgrade your Embedded Controller to Windows 10
You can easily update your Embedded Controller to Windows 10 by swapping out the SSD with a new Windows 10 SSD.

FAQ 2018-06-07

Where can I get a good study tool to teach me about the Keysight PXIe chassis?
Please download the PXI Chassis Interactive Block Diagram and view it using Adobe Acrobat.

FAQ 2018-05-31

What cable do you recommend for the M9203A I/O and Sync connectors?
Keysight cable U5300A-102, one of which is included with every M9203A order. This is 1 meter long, with MMCX (male) to BNC (male) connectors.

FAQ 2018-04-26

IO Libraries Suite: What is the latest version? IO Libraries Suite 2018 Update 0.2
IO Libraries Suite 2018 Update 0.2, available online.

FAQ 2018-01-31

What software and options do I need to access the FPGA sandbox in my high-speed digitizer?
Digitizer option FDK enables programming access to the on-board FPGA. Click on the question for additional information.

FAQ 2018-01-18

Where can I find the user documentation for the U5340A FPGA Development Kit (FDK)?
The user documentation is installed on your computer with the software.

FAQ 2018-01-18

Signal Analyzer LabVIEW Instrument Drivers
Supported models: N9000A, N9000B, N9010A, N9010B, N9020A, N9020B, N9030A, N9030B, N9038A, M9290A, N9040B, N9041B, M9420A, M9421A, N8973B, N8974B, N8975B, N8976B, M8920A

FAQ 2017-12-01

What is the Embedded Controller Default Password? Answer: Keysight4u!
The default password is “Keysight4u!” for the Administrator account for Windows 10 Enterprise 2016 LTSB. We recommend that you change the password for improved security, because the default password is public knowledge.

FAQ 2017-11-14

Signal Analyzer IVI and MATLAB Instrument Drivers
Supported models: N9000A, N9010A, N9020A, N9030A, N9038A, E4406A, E4440A, E4443A, E4445A, E4446A, E4448A, N8201A, E4447A, E4401B, E4402B, E4403B, E4404B, E4405B, E4407B, E4408B, E4411B, E7401A, E7402A, E7403A, E7404A, E7405A, M9290A, N9040B, N9038A, M9420A, N9000B, N9010B, N9020B, N9030B, N9040B, M9290A, M9420A, M9421A, SPN9026A, SPN9003A, N9041B, M90XA

FAQ 2017-09-21

Does M9393A work without M9300? If so, when using the M9393A with 100MHz reference on a pulse generator, what is the external reference input voltage?
When replacing the M9300 with a pulse generator, self-test and alignments may pass. Click on the question for additional information.

FAQ 2017-06-28

How many carriers can the MXG support in Carrier Aggregation mode?
One MXG can support one instance of the Carrier Aggregation mode. One instance of the Carrier Aggregation mode supports 5 component carriers.

FAQ 2017-06-28

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced FDD?
The X-Series upgrade path to LTE-Advanced FDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced TDD?
The X-Series upgrade path to LTE-Advanced TDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

Is there a PDF version available of the user guide for the M9210A? There are issues with the .chm file that is available.
No, there is not a PDF version available for the M9210A user manual. To read the .chm file, it must be downloaded and copied on the local C drive before opening.

FAQ 2017-06-28

How do I create a Mono FM Signal using N5182B MXG ARB?
You can configure N7611B Signal Studio Broadcast Radio to play a mono/FM signal.

FAQ 2017-06-28

How do you know the serial number and calibration date (Last Verification Date) of each module?
See “About NA” in the firmware or Use a tool to check the serial number and calibration date.

FAQ 2017-06-01

How many peripheral modules (M9379A, M9341A/B, M9161D, M9111A) are supported on M9485A?
M9485A supports one M9341A/B and up to 6 M9111A. There is no software limitation for M9379A and M9161D.

FAQ 2017-05-25

What is the service (repair/calibration) support strategy?
The service (repair/calibration) support strategy of the M9485A is the module level. Only defective module can be returned, if it needs repair.

FAQ 2017-05-25

How can I send the modules of M9485A to Keysight?
A recommended procedure to return to Keysight is to remove all cables and send the modules independently. Sending all modules with chassis is an optional.

FAQ 2017-05-25

How do I install the cables and adapter for the M9485A?
The installation procedure is shown in the M9485A Start Up Guide.

FAQ 2017-05-25

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