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Technical Support

Electronic Measurement

Support by Product Model Number:

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Signal & Spectrum Analyzer Benchtop/Modular/Handheld Firmware Update Center
To access the most recent version of firmware or software for signal and spectrum analyzer - benchtop and handheld models.

FAQ 2019-08-30

What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2019-08-28

How do I update my X-Series Signal Analyzer Benchtop Software
Software updates for the X-Series Signal Analyzers Benchtop (PXA/MXA/EXA/CXA/MXE/ PXE)

FAQ 2019-05-14

FieldFox Manuals, Firmware, Software and Product Support
Manuals, firmware upgrade, software trials & upgrade and support page for FieldFox analyzers

FAQ 2018-11-14

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced FDD?
The X-Series upgrade path to LTE-Advanced FDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced TDD?
The X-Series upgrade path to LTE-Advanced TDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

Is There a GPS Receiver for FieldFox?
GPS capability has been added to FieldFox starting from firmware revision A.05.33.

FAQ 2017-01-23

30-Day Free Trial for X-Series Measurement Applications for X-Series Modular Instruments
30-day trial license available for the X-Series measurement applications for X-Series modular signal analyzers.

FAQ 2016-06-09

30-Day Free Trial for X-Series Measurement Applications for X-Series Signal Analyzers with Traditional UI
30-day trial license available for the X-Series measurement applications for X-Series signal analyzers.

FAQ 2014-12-19

Does M9290A CXA-m PXIe Signal Analyzer support sweep mode for spectrum analysis?
Yes, the M9290A supports both sweep and FFT mode for spectrum analysis.

FAQ 2014-09-11

How does the Microsoft end of support for Windows XP affect my N9030A, N9020A and N9010A?
As of April 8, 2014 Microsoft has ceased supporting the Windows XP operating system. This document will help you answer some important questions.

FAQ 2014-04-22

How does the Microsoft end of support for Windows XP affect my N9038A?
These documents will help you with answers to important questions.

FAQ 2014-04-14

How do I update the operating system in an N9038A MXE EMI receiver from Windows XP to Windows 7?
See what is required to update the operating system in an N9038A MXE EMI Receiver...

FAQ 2014-04-02

How long will Keysight support Windows XP Professional for Embedded Systems?
Windows XP will be supported until March 1, 2015.

FAQ 2014-01-30

What if I need secure scripts to utilize Windows 7 within my secure measurement lab?
Keysight will work with you to evaluate scripts we have developed and successfully deployed in other secure measurement labs.

FAQ 2013-04-25

How can an installed base customer with Windows XP Professional for Embedded Systems upgrade to Windows Embedded Standard 7?
For the PC4/PC5 processor, the upgrade is via the software kit on Option SSD. For older CPUs, the CPU hardware must first be upgraded to PC4/PC5.

FAQ 2013-04-25

Which 89600 VSA version is supported by firmware release A.12.xx on Windows 7?
All 89601B versions should work with firmware release A.12 for Windows 7.

FAQ 2013-04-25

How do I know what operating system my instrument will have?
Your quote and order will indicate the operating system.

FAQ 2013-04-25

Why is Keysight delivering OS upgrades on the Option SSD or Option PC6/PC7 processor?
Keysight’s licensing agreement prevents us from selling the operating system independent of physical hardware.

FAQ 2013-04-25

Will Keysight continue to sell existing functionality/upgrades for my instruments?
We have no plans to end upgrade offerings for existing Windows XP functionality

FAQ 2013-04-25

Is the firmware revision A.12.xx installer the same for both Windows XP and Windows 7?
Firmware revision A.12.xx installer for Windows XP is a separate file than the firmware revision A.12.xx installer for Windows 7. Both are available on the Download button for the instrument software.

FAQ 2013-04-25

Will Windows 7 work on my existing processor?
There is a minimum configuration/vintage of processors which are compatible with Windows 7 and these are denoted as PC4 and PC5 in the show system screen on your instrument

FAQ 2013-04-25

Will I be able to continue to get defect fixes if I remain on Windows XP?
We will continue to maintain the last shipping Windows XP version through end of support life.

FAQ 2013-04-25

Will I be able to get all future minor enhancements if I remain on Windows XP?
When we stop selling Windows XP downgrades we will end enhancing Windows XP SW versions.

FAQ 2013-04-25

Will some future capabilities only be offered on Windows 7?
We anticipate a point in the future where new functionality will only be offered for Windows 7 instruments.

FAQ 2013-04-25

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