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Technical Support

Electronic Measurement

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FieldFox Manuals, Firmware, Software and Product Support
Manuals, firmware upgrade, software trials & upgrade and support page for FieldFox analyzers

FAQ 2018-11-14

What calibrations are available on X-Series, PSA, ESA analyzers and X-Series, ESG-C, PSG Signal Generators at time of initial sale from the factory?
Details regarding time of sale calibrations can be found here...

FAQ 2013-10-15

Can I use external mixing (Option EXM) with real-time?
Yes, you can use external mixing with real-time. The instrument software must A.14.54 or later.

FAQ 2013-02-07

Can I use noise floor extension (NFE) with real-time?
No, you cannot use noise floor extension with real-time.

FAQ 2013-02-07

U8903A Audio Analyzer 의 Firmware 를 고객이 직접 업그레이드 할 수 있습니까?
네. 고객께서 직접 U8903A FW를 업그레이드 하실 수 있습니다.

FAQ 2013-02-04

Where can I upgrade my existing U8903A to digital audio option?
The retrofit upgrade is available in Keysight service support center.

FAQ 2012-07-25

Why is the AC to DC power supply for my E7495A/B Base Station Test Set not working?
Click here for information about the AC to DC power supply for E7495A/B.

FAQ 2012-05-29

How often do I need to run the RF Preselector alignments in my MXE?
Every 14 days or when the temperature changes by 3 degrees...

FAQ 2012-05-09

How is the display of the E7495A/B Wireless Base Station Test Set protected from damage?
The E7495A/B's display has a Lexan hard coating that is anti-reflective and scratch resistant. An air gap between the outer covering and the LCD display additionally protects the display from impact.

FAQ 2012-02-28

What is the frequency range of the N5532A Sensor Module?
100 kHz to 4.2 GHz, 10 MHz to 18 GHz, 30 MHz to 26.5 GHz, and 30 MHz to 50 GHz.

FAQ 2012-02-26

Must I return my 89441A Vector Signal Analyzer (VSA) for repair if it displays an "RF LO Unlock" error?
If the error message occurs and persists, a failure has occurred in the RF section of the VSA.

FAQ 2012-02-25

How do I perform a security erase of my spectrum analyzer memory?
Instructions on performing a security erase for spectrum analyzers.

FAQ 2012-02-24

Do the handheld spectrum analyzers have record/playback features in the spectrogram and the spectrum mode? Can the signal be recorded on a USB drive?
Option SIM for the HSAs provides record and playback features in the spectrogram and the spectrum mode.

FAQ 2012-02-20

Where can I get the service guide for U8903A because it's not available in
You will have to email to your local support center to request for the service guide. You'll then be asked to sign a Confidential Disclosure Agreement (CDA)...

FAQ 2010-09-20

Are rules execution sequences arrange able? If yes, how to do it?
Expand the Device Navigation tree, select one of the rule, click "Up" or "Down" key to move the rule. See example below.

FAQ 2010-09-08

What replacement parts and accessories are available for the 113xA-series InfiniiMax probes?
The best place to find this information is in the most recent revision of the InfiniiMax Active Probes User´s Quick Start Guide.

FAQ 2010-06-07

What can I do if my U8903A Audio Analyzer is not able to power up?
Please contact your local service center.

FAQ 2009-12-14

My Infiniium scope application is not running properly. Is there a way to reset it?
My Infiniium scope application is not running properly. Is there a way to reset it?

FAQ 2007-01-05

How often should I send in my oscilloscope for calibration?
Please consult your instrument's Service Guide or contact your local Keysight service center.

FAQ 2006-12-04

What is the Keysight part number for the CR2032 3V Lithium battery used on the CPU board in the 5483x, 5485x, MSO8000, and DSO80000 Series Infiniium...
The Keysight part number is 1420-0356. However, this is a very common battery and may be available at camera shops, electronic suppliers, etc.

FAQ 2006-11-13

8566/68AB: What Is the Part Number for the IF Interconnect Cables?

FAQ 2002-06-27