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Technical Support

Electronic Measurement

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What upgrade options are needed to update my Windows operating system, processor board or solid state drive on my X-Series signal analyzer?
Details about X-Series signal analyzer operation system, processor and solid state drive dependencies

FAQ 2018-05-15

How do I get replacement parts for individual items in the training kit?
Here are the parts that need to be purchased from Keysight at www.keysight.com/find/parts

FAQ 2018-02-26

Is there a 3D model of the InfiniiVision 1000 X-Series oscilloscopes?
Yes, see the IGES, SAP, Step, and PKG format file downloads.

FAQ 2017-07-28

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced TDD?
The X-Series upgrade path to LTE-Advanced TDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced FDD?
The X-Series upgrade path to LTE-Advanced FDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

Is there a 3D model of the InfiniiVision 4000 X-Series oscilloscopes?
Yes, see the IGES, SAP, Step, and PKG format file downloads.

FAQ 2017-05-05

What is the operating temperature range for 34138A test lead set?
The operating temperature range is limited to the DMM model with which it is used....

FAQ 2015-08-21

Is there a 3D model of the InfiniiVision 2000/3000/3000T X-Series oscilloscopes?
Yes, see the IGES, SAP, and Step format file downloads.

FAQ 2015-02-18

Is E5810B remote USB interface supported in NI MAX environment?
No. E5810B remote USB interface is not supportable in NI MAX environment. The E5810B remote USB interface only detectable in Keysight IO libraries Suite.

FAQ 2014-12-10

Where can I find manuals for discontinued and obsolete Hewlett-Packard, Agilent and Keysight test equipment?
Most Keysight products have PDF manuals that can be found on product pages. Other vendors also supply old manuals.

FAQ 2014-08-01

Why are USB modular instruments (U2700 Series) and USB DAQ modules (U2300, U2500, U2600 Series) not detectable by the E5810B?
Establish the connection between the USB modular Instrument and the PC directly, and then disconnect the device from the PC (while it’s still powered-on), and connect to E5810B.

FAQ 2014-04-17

How can I make NI LabVIEW communicate with Keysight 82357B USB/GPIB Interface?
Keysight IO Libraries install as secondary VISA side by side with NI VISA. Keysight IO Libraries Keysight 488 Options enable. In NI MAX, ensure Passport for Tulip (NIVisaTulip.dll) enable.

FAQ 2014-04-17

How do I update the operating system in an N9038A MXE EMI receiver from Windows XP to Windows 7?
See what is required to update the operating system in an N9038A MXE EMI Receiver...

FAQ 2014-04-02

What is the certification (and recertification) process for calibration kit torque wrenches?

FAQ 2014-03-24

What Printers can be used for my Network and Spectrum Analyzer products?
Printer Compatibility Information for your specific model of Network and/or Spectrum Analyzer can be found here.

FAQ 2014-01-31

How do I order 3.5 mm connector gauges?
Replacing Connector gauges for 85052B

FAQ 2013-10-30

What’s the difference between E5810B and E5810A?
Please refer to the table for side-by-side comparison below

FAQ 2013-10-25

Which version of the CPRI standard is the N5120A compliant to?
The N5120A is compliant up to v1.1.

FAQ 2013-09-27

How do I upgrade my E8257D PSG Analog Signal Generator?
Find Information on Hardware Upgrades, Instrument Software, etc....

FAQ 2013-08-20

How do I remotely program my spectrum or vector signal analyzer?
Instructions, examples, and references for remotely programming your spectrum analyzer

FAQ 2013-05-16

After purchasing an N9094AK upgrade, must the instrument be sent to a Keysight Service Center to be upgraded?
No. The N9094AK upgrades can easily be installed by the user...

FAQ 2013-04-25

Will Windows 7 work on my existing processor?
There is a minimum configuration/vintage of processors which are compatible with Windows 7 and these are denoted as PC4 and PC5 in the show system screen on your instrument

FAQ 2013-04-25

What application software is available for 16900, 1680x, 1682x and 1680/1690 Series logic analyzers?
See the table for quickly seeing the application support available for Keysight U4000, 16900, 16800 and 1680/90 logic and protocol analyzers.

FAQ 2012-08-14

Which probe positioners are available to hold the N1021B?
The adapter provided with the N1021B is generic enough to work with robot arms or common industry positioners ...

FAQ 2012-07-06

For my PSA Series Spectrum Analyzer, what is recommended to do if my instrument is having trouble saving files or the instrument firmware is unexpe...
This issue may be caused by a corrupt firmware file or may be caused by a defect in firmware. Please first try upgrading the instrument’s firmware to the latest version posted on the Keysight web. This issue may also be caused by a hardware probl...

FAQ 2012-05-30

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