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Technical Support

Electronic Measurement

Support by Product Model Number:

1-23 of 23

How do I update my X-Series Signal Analyzer Benchtop Software
Software updates for the X-Series Signal Analyzers Benchtop (PXA/MXA/EXA/CXA/MXE/ PXE)

FAQ 2020-03-17

30-Day Free Trial for X-Series Measurement Applications for X-Series Modular Instruments
30-day trial license available for the X-Series measurement applications for X-Series modular signal analyzers.

FAQ 2016-06-09

30-Day Free Trial for X-Series Measurement Applications for X-Series Signal Analyzers with Traditional UI
30-day trial license available for the X-Series measurement applications for X-Series signal analyzers.

FAQ 2014-12-19

How does the Microsoft end of support for Windows XP affect my EXT?
These documents will help you with answers to important questions.

FAQ 2014-05-01

Which version of the CPRI standard is the N5120A compliant to?
The N5120A is compliant up to v1.1.

FAQ 2013-09-27

Which 89600 VSA version is supported by firmware release A.12.xx on Windows 7?
All 89601B versions should work with firmware release A.12 for Windows 7.

FAQ 2013-04-25

Does the Signal Studio for Pulse Building software run on a National Instruments embedded PXI controller like the one that comes with the N6030A?
Yes, it does. However, the Keysight I/O Libraries may need to be installed as a secondary VISA and then the NI Tulip DLL may need to be enabled.

FAQ 2012-12-30

Can I use Signal Studio for pulse building with Windows® 7?
Windows 7 works with N7620B.

FAQ 2012-12-28

Can multiple software applications communicate with a single N6030A arbitrary waveform generator at the same time?
Only one software application can communicate with the N6030A at a time.

FAQ 2012-12-28

What is preventing the 89600 VSA software, running on a PC, from connecting to an X-Series signal analyzer?
Procedure for connecting from 89600 VSA software to an X-Series signal analyzer.

FAQ 2012-03-16

When does the BER test apply in the N9081A Bluetooth® measurement application?
The BER test only applies for EDR with a PRBS9 signal pattern.

FAQ 2012-01-10

How do I transfer waveforms, screen images, and measurements from my InfiniiVision oscilloscope to a PC using IntuiLink Data Capture?
Keysight’s free IntuiLink Data Capture software provides an easy way to transfer deep-memory waveform data, screen images, and measurements from your oscilloscope to your PC via the USB, LAN, or GPIB interface.

FAQ 2011-06-06

I have purchased the Segmented Memory option, N5454A, for my InfiniiVision oscilloscope. However, I can’t find the feature in the menus. What can I...
You need to upgrade your oscilloscope to the latest firmware...

FAQ 2010-07-02

For Xilinx FPGA Dynamic Probe, when should I use Xilinx Core Generator instead of Core Inserter?
Core Generator is usually preferable if you need partitions, since Core Inserter does not support partitions. Core Generator does support partitions but is much less convenient.

FAQ 2010-01-24

If I already have an E4438C-406 Bluetooth® license, can I upgrade to N7606B Signal Studio Software Bluetooth® without any extra charges?
Yes, you can upgrade to the N7606B Signal Studio Software free of charge.

FAQ 2009-06-09

Why when using the parallel interleave mode and 1 clock per sample, the data seems to be clocked on the opposite clock edge than what the GUI state...
This is a known issue and has been noted for future consideration. The workaround is...

FAQ 2009-02-12

Why is an incorrect version of Signal Studio N7613A, N7612B, and N7606B shown when I use the “Add or Remove Programs” window in “Control Panel” on ...
This Signal Studio version number discrepancy can be ignored, please proceed with your application removal. This error will be corrected with the next version roll.

FAQ 2008-12-02

Can I install Signal Studio license files on the ESG or MXG over GPIB?
No. Signal Studio licenses, perpetual, transportable and time-based cannot be installed using GPIB.

FAQ 2008-10-13

Is it possible to save multiple TDR traces and display them as waveforms on the oscilloscope for comparison to my current measurement?
It is possible to save multiple TDR traces as an internal format for future reference...

FAQ 2008-08-03

Is it possible to save a previous TDR measurement waveform and load as a comparison for my current TDR measurement?
It is possible to save a previous TDR measurement waveform and load it onto the oscilloscope as a comparison to the current measurement.

FAQ 2008-08-03

Can measurements be made on the saved waveforms?

FAQ 2008-08-03

Why doesn't Signal Studio N76xxB software recognize a N76xxA license?
All N76xxB Signal Studio products should recognize the licenses of their equivalent N76xxA products...

FAQ 2008-02-25

How do I update the Scope Connect software and 3000 Series oscilloscope firmware?
Follow these instructions.

FAQ 2007-04-26