Here’s the page we think you wanted. See search results instead:

 

Contact an Expert

Technical Support

Electronic Measurement

Support by Product Model Number:

1-25 of 44

Sort:
Where Can I Find Free Trials?
Free trials of design & test software. Find free trials of the software for your product.

FAQ 2019-01-30

IO Libraries Suite: What is the latest version? IO Libraries Suite 2018 Update 0.2
IO Libraries Suite 2018 Update 0.2, available online.

FAQ 2018-01-31

Can I use Command Expert with non-Keysight instruments?
Yes, you can use Command Expert with any SCPI instrument that follows the SCPI-99 standard, or has an IVI-COM, IVI-C, or IVI.NET driver

FAQ 2017-03-08

How do I fix: unable to change GPIB settings on an M9037A or M9537A Embedded Controller?
Make the following changes...

FAQ 2016-08-27

Why doesn't my instrument showup in my application?
In I/O libraries 17.x instruments need to be added to your favorites in order for them to showup in instrument applications.

FAQ 2015-06-20

Why doesn’t my instrument’s Browser Web Control work?
Java security settings have been tightened and might need configuration...

FAQ 2015-04-17

Why doesn’t my instrument’s Java Browser Web Control work on Chome 42+?
Chrome 42 disabled the mechanism that the Java plugin uses to run in Chrome. You can use the following instructions to re-enable this until September 2015...

FAQ 2015-04-17

Keysight License Manager reports an “unspecified” Host ID and states that the Keysight license service is not running. How can I find my Host ID?
You need to install the software application you want to license on the PC...

FAQ 2015-02-10

IO Libraries Suite: What is Interactive LXI?
The Keysight LXI Event Explorer provides tools for creating/monitoring LXI events. The LXI Timing Explorer provides tools for monitoring the IEEE 1588 PTP clocks (setting time, selecting the system Master Clock, etc.).

FAQ 2015-02-07

How do I manually install a missing Command Expert Excel add-on?

FAQ 2014-08-15

Where can I find manuals for discontinued and obsolete Hewlett-Packard, Agilent and Keysight test equipment?
Most Keysight products have PDF manuals that can be found on product pages. Other vendors also supply old manuals.

FAQ 2014-08-01

IO Libraries Suite: Can the IO Libraries be installed as a silent install?
Yes. The install can be silent with the correct command line parameters.

FAQ 2014-04-07

IO Libraries Suite: How do I fix this error message?
How to fix the following errors: 1935, 1603, 1920, IOControl error, IProcXXX.exe error, AgGpib32Controller.exe / AgilentGpib32RenamerService / AgGpib32Svc.sys error, Missing or Damaged GPIB-32.dll error in NI-MAX...

FAQ 2014-04-07

General Intuilink FAQs
BenchVue and BenchLink are standalone PC applications, whereas BenchLink XL and IntuiLink can be used in standard PC applications such as Microsoft Excel and Word.

FAQ 2014-02-18

What references are required to deploy a Visual Studio SCPI.NET Project on a machine without Command Expert?
They are...

FAQ 2013-09-27

IO Libraries Suite: Can I use VXI on a 64-bit OS?
IO Libraries Suite 16.1 (or later) supports VXI (E8491A/B and E1406A) on 64-bit Vista, 7, Server 2008 R2...

FAQ 2012-10-10

IO Libraries Suite: How do I obtain a license for the Keysight IO Libraries Suite?
Keysight now allows you to use the IO Libraries Suite, whether or not you have Keysight equipment...

FAQ 2012-10-10

Why is my M9502A or M9505A Soft Front Panel (SFP) displaying error “Unable to open instrument. Driver initialization failed.”
A 32-bit mDNS responder is required for 32-bit applications running on a 64-bit OS when using IOLS 16.2. Installing the 32-bit mDNS responder patch below will add a 32-bit mDNS responder to appropriately resolve mDNS names to an IP address for these applications.

FAQ 2012-10-10

IO Libraries Suite: Can a customer shipped the current version of the Keysight IO Libraries Suite use a previous version?
Yes.

FAQ 2012-10-10

IO Libraries Suite: What is IO Monitor?
IO Monitor is a utility that traces the I/O calls of the Keysight VISA, VISA COM and SICL I/O libraries.

FAQ 2012-10-10

All IntuiLink Tools for Keysight Oscilloscopes
Supported Models: Infiniium Series, 1000 Series, 2000 X-Series, 3000 X-Series, 5000 Series, 6000 Series, 7000 Series, and 54600 Series Oscilloscopes

FAQ 2012-09-26

IO Libraries Suite: What has changed in IO Libraries Suite 16.2?
IPv6 support, increased support for AXIe, support for Command Expert, bug fixes...

FAQ 2012-03-01

How do I fix the error message "Unable to cast COM object of type 'Ivi.Visa.Interop.formattedIO488Class' to interface type ...'"
You need to reinstall VISA COM. To do that...

FAQ 2011-10-27

Can Command Expert help me figure what instrument commands I need to change if I switch instruments?
Yes...

FAQ 2011-10-17

Can I use Command Expert without an Internet connection?
Yes.

FAQ 2011-10-17

1 2 Next