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Where do I get Java to display the 34980A web interface?
The Java Virtual Machine code is needed to run the Keysight 34980A web page features. A free download of the Java Virtual Machine (JVM) can be obtained by going to the following web site.

FAQ 2012-12-17

How can previously created data in BenchLink II be exported?
Open a previously saved configuration file with data and then export the data as a Text (.txt) file or Comma Separated values (.csv) file.

FAQ 2012-11-05

What can I do if I fail to establish hardware connection after successfully installing Keysight USB modular instrument driver on a Win7 environment?
If you encountered the event mentioned above, follow the installation best practices steps below.

FAQ 2012-07-25

What can I do if the Keysight USB Modular Instrument driver installations failed to complete installation on a Windows 7 environment?
If you encountered the event mentioned above, follow the installation best practices steps below.

FAQ 2012-07-25

Why do I get +943 "Remote module topology change" and +935 "Overcurrent detected" errors?
During operation, exceeding the 34945A, L4445A, or L4490A/L4491A internal switch drive power supply current specification of "100 mA continuous + 200 mA (15 ms pulse, 25% duty cycle)" can cause overcurrent conditions within the instrument’s power ...

FAQ 2012-07-17

How do I bypass 34923A protection resistors?
To bypass the 100 ohm resistors on the 34923A card, connect the jumpers according to the pictures below.

FAQ 2012-07-16

How many Keysight 34970A data acquisition units can be connected to a single PC at a time?
Only one Keysight 34970A can be connected for each RS-232 port on the PC. A GP-IB cable can be used to connect up to 15 units if the GP-IB cable is being referenced by the VEE software. The Benchlink Data Logger 3 software can support up to 4 units...

FAQ 2012-01-25

Keysight Driver Migration Tool

FAQ 2012-01-20

The Keysight 8761B SPDT Coaxial Switches are not listed in the "Keysight 34945A, L4445A and L4490A/L4491A Configuration Guide". Why?
Due to the 8761B’s internal design the RF path selection is achieved via DC polarity reversal across the coil control terminals. The Keysight 34945A, L4445A and L4490A/L4491A Control Units do not provide a polarity reversal mode. Thus the 8761B cannot be controlled by the 34945A, L4445A and L4490A/L4491A Control Units.

FAQ 2012-01-16

The Benchlink Data Logger Software is unable to see my 34970A even though it is connected, how do I correct this?

FAQ 2011-12-20

Can Excel control a scan, and make and record measurements using the 34970A?
Use the 34970A IntuiLink add-in, Excel Macro language, or the Instrument Code Wizard.

FAQ 2011-12-20

Why does BenchLink DataLogger 3 generate the "MDAC installation failed" error message?
The MDAC (Microsoft Data Access Components) may be corrupted and needs to be repaired.

FAQ 2011-12-20

How do you clear the M91xxA memory?

FAQ 2011-06-22

How to Synchronize Waveforms from Multiple 34951A Channels

FAQ 2011-04-29

How do I get information (ie. Vendor ID, Device ID, Subsystem ID, Subsystem Vendor Id) on my specific device?
Open Windows Device Manager...

FAQ 2011-04-25

How to Connect Keysight 849xG/H OPT 016 Step Attenuators to Y1153A

FAQ 2011-04-15

What should I do when I get the “Unable to open instrument” error while communicating with PXIe modules on a non-English OS system?
This error is known to display when the old Keysight IO Libraries 16.0 is run on a non-English OS system and trying to communicate with PXIe modules...

FAQ 2011-03-16

What if I can’t communicate to my PXI module?
It is best to debug connectivity issues at the lowest software level possible. PCI instruments must be discovered by BIOS and the OS prior to using them...

FAQ 2011-02-01

Is it normal to not be able to set sample point in AMM for U2300A/2500A?
Yes. AMM assigns the sample point automatically.

FAQ 2010-12-20

Must we need 2 units of SCSI cable connected in between U2802A and U2355/56A?
Yes.

FAQ 2010-12-20

What is the best way to ensure simultaneous triggering of multiple units of modular products?
Using the cardcage, U2781A is the best way of ensuring simultaneous triggering of multiple units

FAQ 2010-12-20

What attenuator/switch drivers does Keysight recommend to drive attenuators or switches with +5 Vdc solenoid drive levels?

FAQ 2010-11-24

I still cannot see my modules after repairing the initial installer. How do I fix this?
The initial installers have a flaw that results in them not working if you attempt to use the repair feature of the installer...

FAQ 2010-11-10

Why won't Help (.hlp) files view properly with Windows Vista?
In order to view 32-bit Help (.hlp) files with Windows® Vista, you must download the WinHlp32.exe Help program from the Microsoft web site at http://go.microsoft.com/fwlink/?LinkID=82148.

FAQ 2010-10-12

34970A: How do I add a DMM to a 34970A that does not have one installed?
Order the customer installable retrofit kit 34970-80100.

FAQ 2010-10-12

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