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What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2019-08-28

M8000 系列軟體 30 天免費試用授權
M8000 產品系列適用的軟體之試用授權頁面與連結。

FAQ 2019-05-21

What software and options do I need to access the FPGA sandbox in my high-speed digitizer?
Digitizer option FDK enables programming access to the on-board FPGA. Click on the question for additional information.

FAQ 2018-01-18

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced FDD?
The X-Series upgrade path to LTE-Advanced FDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

How do I upgrade my X-Series Signal Analyzer to LTE-Advanced TDD?
The X-Series upgrade path to LTE-Advanced TDD depends on the existing measurement applications, and also on the operating system.

FAQ 2017-06-28

M9290A CXA-m PXIe 信號分析儀是否支援掃描模式以進行頻譜分析?
是,M9290A 支援掃描模式和 FFT 模式,以進行信號的頻譜分析。

FAQ 2014-12-29

Is U2700A series USB Modular Instruments supported in Linux environment?
No. U2700A Series are not supportable in Linux environment. The drives for USB Modular only build for Microsoft Windows.

FAQ 2014-11-25

How does the Microsoft end of support for Windows XP affect my M9036A?
In Keysight’s ongoing efforts and commitment to provide the best possible product quality and improve the overall customer experience with our M9036A PXIe Embedded Controller, we would like to inform you that we have made the conscious decision to not migrate the XP version of the M9036A to Windows 7.

FAQ 2014-10-12

M9036A PXIe Embedded Controller End of Support Guide for Windows XP
As of April 8, 2014 Microsoft has ceased supporting the Windows XP operating system. No further security patches will be delivered by Microsoft beyond this date.

FAQ 2014-04-11

How can previously created data in BenchLink II be exported?
Open a previously saved configuration file with data and then export the data as a Text (.txt) file or Comma Separated values (.csv) file.

FAQ 2012-11-05

Why won't Help (.hlp) files view properly with Windows Vista?
In order to view 32-bit Help (.hlp) files with Windows® Vista, you must download the WinHlp32.exe Help program from the Microsoft web site at http://go.microsoft.com/fwlink/?LinkID=82148.

FAQ 2010-10-12

Where can customers download instrument drivers? (LabVIEW, Visual-studio.net,…)
The instrument drivers are provided with each instrument on a CD...

FAQ 2010-10-06

What drivers will be provided with modular products?
IVI-COM, IVI-C and LabVIEW (G), are provided with all Keysight modular products...

FAQ 2010-10-06

How do I control instruments such as 82357A, E5810A, and 82350B using the GPIB interface?
There are several approaches to control instruments via the GPIB interface...

FAQ 2010-10-04

IO Libraries Suite: What interfaces and operating systems are supported?
View the Keysight IO Libraries Support matrices.

FAQ 2010-09-08

Why does the error message "Failed to retrieve available devices. Please make sure the connection to Keysight IO libraries is available" appear…
The message "Failed to retrieve available devices. Please make sure the connection to Keysight IO libraries is available" appear because….

FAQ 2010-08-09

How can I prevent a loading delay when using the Measurement Manager with Microsoft® .NET 2.0 on a computer that is connected to a LAN…
To prevent a loading delay when using the Measurement Manager (AMM) with Microsoft® .NET 2.0, follow the instructions below:….

FAQ 2010-08-09

Why is my acquired data for U2300A and U2500A shifted? eg. Column 2 data is in column 1, column 3 data is in column 2, and so on.
Install DAQ hardware driver version 1.05 and above.

FAQ 2010-08-09

When will Keysight USB modular instruments and USB Modular DAQs supports Windows 7?
For 32 bit Windows 7, the supportability of modular instruments and DAQs will happen...

FAQ 2010-07-18

Why do I not see all the data points on my graph tab?
When viewing your readings from the Graph Tab, some times not all of your data is displayed.

FAQ 2009-11-05

How do I avoid getting "The memory could not be "read"" error upon closing the software?
It’s most likely this issue is caused by a bad memory...

FAQ 2009-08-19

How to speed up my computer processing time while running the BenchLink DataLogger software continuously for a long period of time?
Do not leave the Quick Graph tab active in the BenchLink DataLogger...

FAQ 2009-08-19

How do I avoid getting “Out of memory” exception errors when using the BenchLink DataLogger software?
Do not leave the Quick Graph tab active in the BenchLink DataLogger...

FAQ 2009-08-19

Is U2300A and U2500A series DAQ supported in Linux environment?
No. U2300A and U2500A are not supportable in Linux environment.

FAQ 2009-08-06

Does the Measurement Manager (AMM) run on Window Vista operating system?
Yes. The Measurement Manager (AMM) rev. 1.8.3.0 and above will able to run on Windows Vista ...

FAQ 2009-06-10

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