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Technical Support

Electronic Measurement

Support by Product Model Number:

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I get error from the example "C:\Program Files\Keysight\RF Switch Driver\Examples\VS.NET\CSharp\Example1".
The temporary solution to this is to load the U2931A .dll file that was not loaded with the...

FAQ 2010-07-18

When will Keysight USB modular instruments and USB Modular DAQs supports Windows 7?
For 32 bit Windows 7, the supportability of modular instruments and DAQs will happen...

FAQ 2010-07-18

What is the clock rate for Digital Inputs(DI) and Digital Outputs(DO) of U23xxA and U25xxA USB Data Acquisition?
The DAQ DIO is not meant to measure DI with clock rate precision or to control frequency of digital output

FAQ 2010-07-18

Why do I get verification error upon reset with single channel pulsed switches and Y1151A distribution board?
On this particular distribution board...

FAQ 2010-06-30

Keysight 34970A FAQ archive
More than 100 FAQs regarding the 34970A data acquisition/switch unit

FAQ 2010-06-07

How can I remotely view what modules are installed in the 34970A?
Use the SYSTem:CTYPe? {100|200|300} SCPI command or System.CardType( ) IVI COM object.

FAQ 2010-05-16

What is the temperature coefficient supported by the 34970A for RTD temperature measurements?
The 34970A supports PT100 RTD's with an alpha=0.00385, RTD's with alpha=0.00385, or alpha=0.00391.

FAQ 2010-05-16

Can the measurements taken be read from the 34980 Data Acquisition Front Panel?
No

FAQ 2010-05-14

Is number of bits the only factor to look at if I'm measuring at very low voltage say 5mVpp?
No it is not. Often times, you will have to look at the Gain Error and Offset Error as well as...

FAQ 2010-05-10

No Title
Instead of the ("Counter value"/"48 x 10^6") as the duration in seconds taken to count, it is...

FAQ 2010-05-10

Transferring Data and Configurations to a new version or to a new computer
Moving between computers with same version or moving configurations and data to a new version on the same computer...

FAQ 2010-05-07

Can I be scanning and run an Action Script at the same time (in parallel)?
No. Scan lists and Action Scripts are executed sequentially

FAQ 2010-05-05

Can I export data while scans are running?
Yes, select Automatically export to .csv during scan in the “Export Data Preferences” dialog box.

FAQ 2010-05-05

Can I filter the data shown on a graph?
Yes. On a graph tab, click the Channels... button to select which channels to graph and/or to show only certain measurement functions.

FAQ 2010-05-05

Can I have a notification send an email message?
Yes. You can use a notification to execute a custom-written batch file that sends an email.

FAQ 2010-05-05

Can I have different channels in different scan lists?
You can have different enabled channels in different scan lists.

FAQ 2010-05-05

Can I run two scan lists at the same time (in parallel)?
No. Scan lists can only be run sequentially

FAQ 2010-05-05

How do I branch from one scan to another?
The Stop the scan and start the scan on action on the “Configure Events” tab, allows you to branch to another scan list on the occurrence of the corresponding event.

FAQ 2010-05-05

Where can I export the data?
You can save data to files on any disk drive or storage media connected to your PC.

FAQ 2010-05-05

How is licensing implemented for Data Logger Pro?
To run the Data Logger Pro software after the evaluation period, you must have a license for each PC using the software.

FAQ 2010-05-05

Can I mix 34980As and 34970As in the same configuration?
You can have a combination of one 34980A and one or two 34970As in a configuration.

FAQ 2010-05-05

Can I send an email following a scan or on some event?
Yes. You can use a notification to execute an external program or batch file in response to an event.

FAQ 2010-05-05

How do I control instruments using SCPI commands?
You can use Action Scripts and SCPI commands to control any instrument connected to the PC.

FAQ 2010-05-05

How can I update the 34980A to Firmware Revision 2.19?

FAQ 2010-05-05

How many instruments can I have in a configuration?
You can have up to two 34980As or four 34970As in a configuration

FAQ 2010-05-05

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