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Technical Support

Electronic Measurement

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30 Day Free Trial Licenses for the M8000 Series
Overview of & links to all trial licenses within the M8000 product family.

FAQ 2020-05-28

What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2020-05-22

How to upgrade your Embedded Controller to Windows 10
You can easily update your Embedded Controller to Windows 10 by swapping out the SSD with a new Windows 10 SSD.

FAQ 2020-04-09

Why did my HostID change?
If there is a hardware change, most likely it will change the HostID of the system as well.

FAQ 2020-04-09

Where do I download the mechanical drawings for Y1731A-001?
The Y1731A-001comes with .step files that can be imported into your modelling application under “Documents & Downloads” below.

FAQ 2020-04-06

Where do I download the mechanical drawings for the Y1225A?
Files can be imported into your modeling application.

FAQ 2020-03-23

Where do I download the mechanical drawings for the M9502A?
Files can be imported into your modeling application.

FAQ 2020-03-23

How do I configure the front panel M901xA PXIe chassis trigger ports?
Use both the SFP and IOlib to configure the front panel trigger ports.

FAQ 2020-03-20

Can I do trigger routing using the chassis driver?
Trigger routing cannot be done in the chassis driver anymore. They have to do it through the trigger manager.

FAQ 2020-03-19

Can I upgrade M9536A Win7 to Win10?
There is no upgrade path to Win10 for M9536A.

FAQ 2020-03-19

Where do I download the mechanical drawings for the Y1700A?
Files can be imported into your modeling application.

FAQ 2020-03-12

Where do I download the mechanical drawings for the P9336A?
Files can be imported into your modeling application.

FAQ 2020-02-25

DAQ970A/DAQ973A: Why do I constantly get an Error -310 when I turn on the instrument? How can I clear the error?
The error -310 only happens when your instrument with firmware version 2.01 has been previously turned off for more than 10 minutes.

FAQ 2020-02-19

Where can I find the user documentation for the U5340A FPGA Development Kit (FDK)?
The user documentation is installed on your computer with the software.

FAQ 2020-02-06

What software and options do I need to access the FPGA sandbox in my high-speed digitizer?
Digitizer option FDK enables programming access to the on-board FPGA. Click on the question for additional information.

FAQ 2020-02-06

Where do I download the mechanical drawings for the M9506A?
Files can be imported into your modeling application.

FAQ 2019-09-10

X8711A – Help file

FAQ 2019-08-27

FILE FILE 421 KB
What cable do you recommend for the M9203A I/O and Sync connectors?
Keysight cable U5300A-102, one of which is included with every M9203A order. This is 1 meter long, with MMCX (male) to BNC (male) connectors.

FAQ 2019-08-16

Does the X8711A support SCPI for remote programming?
The X8711A does not support SCPI. However, an instrument API/driver in .NET DLL is provided. Click on the link for additional information.

FAQ 2019-07-08

Where do I download the mechanical drawings for the M9037A?
Files can be imported into your modeling application.

FAQ 2019-02-01

Where Can I Find Free Trials?
Free trials of design & test software. Find free trials of the software for your product.

FAQ 2019-01-30

Where do I download the mechanical drawings for the Y1213A?
Files can be imported into your modeling application.

FAQ 2018-11-15

Where do I download the mechanical drawings for the Y1214B?
Files can be imported into your modeling application.

FAQ 2018-11-15

Where do I download the mechanical drawings for the Y1212A?
Files can be imported into your modeling application.

FAQ 2018-11-14

How do I upgrade my M9290A CXA-m PXIe Signal Analyzer?
Find Information on Hardware Options, Measurement Applications, etc....

FAQ 2018-08-13

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