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Electronic Measurement

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FAQ 2020-12-15

Why is the M9537A not able to detect the M9506A?
M9506A can only work with M9537A when the PCIe port is locked to x16 link.

FAQ 2020-12-10

Why is the KCE cannot be launched in M9537A WES7?
If you need to access Keysight Connection Expert using the embedded controller with WES7, make sure you run Windows Update to install KB4041083, which is for .NET framework 4.6.2 Security and Quality Rollup.

FAQ 2020-10-29

Why is the GPIB driver missing from Device Manager in M9537A WES7?
If you need to access GPIB devices using the embedded controller with WES7, install IOLS version 18.1.24715.0. Newer versions of IOLS is known to have missing GIPIB drivers issue.

FAQ 2020-10-26

30 Day Free Trial Licenses for the M8000 Series
Overview of & links to all trial licenses within the M8000 product family.

FAQ 2020-10-13

64-bit vbsicl32.dll or sicl32.bas support
IO Libraries 2020, SICL support in Excel and VBA 32-bit applications

FAQ 2020-10-07

What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2020-09-08

How do I activate Windows on my embedded controller?
Windows activation happens when the operating system is connected to the internet, it will take around 1-2 minutes to activate Windows depending on network bandwidth.

FAQ 2020-08-06

How to upgrade your Embedded Controller to Windows 10
You can easily update your Embedded Controller to Windows 10 by swapping out the SSD with a new Windows 10 SSD.

FAQ 2020-04-09

Why did my HostID change?
If there is a hardware change, most likely it will change the HostID of the system as well.

FAQ 2020-04-09

Where do I download the mechanical drawings for Y1731A-001?
The Y1731A-001comes with .step files that can be imported into your modelling application under “Documents & Downloads” below.

FAQ 2020-04-06

Where do I download the mechanical drawings for the M9502A?
Files can be imported into your modeling application.

FAQ 2020-03-23

Where do I download the mechanical drawings for the Y1225A?
Files can be imported into your modeling application.

FAQ 2020-03-23

How do I configure the front panel M901xA PXIe chassis trigger ports?
Use both the SFP and IOlib to configure the front panel trigger ports.

FAQ 2020-03-20

Can I upgrade M9536A Win7 to Win10?
There is no upgrade path to Win10 for M9536A.

FAQ 2020-03-19

Can I do trigger routing using the chassis driver?
Trigger routing cannot be done in the chassis driver anymore. They have to do it through the trigger manager.

FAQ 2020-03-19

Where do I download the mechanical drawings for the Y1700A?
Files can be imported into your modeling application.

FAQ 2020-03-12

Where do I download the mechanical drawings for the P9336A?
Files can be imported into your modeling application.

FAQ 2020-02-25

DAQ970A/DAQ973A: Why do I constantly get an Error -310 when I turn on the instrument? How can I clear the error?
The error -310 only happens when your instrument with firmware version 2.01 has been previously turned off for more than 10 minutes.

FAQ 2020-02-19

What software and options do I need to access the FPGA sandbox in my high-speed digitizer?
Digitizer option FDK enables programming access to the on-board FPGA. Click on the question for additional information.

FAQ 2020-02-06

Where can I find the user documentation for the U5340A FPGA Development Kit (FDK)?
The user documentation is installed on your computer with the software.

FAQ 2020-02-06

Where do I download the mechanical drawings for the M9506A?
Files can be imported into your modeling application.

FAQ 2019-09-10

X8711A – Help file

FAQ 2019-08-27

FILE FILE 421 KB
What cable do you recommend for the M9203A I/O and Sync connectors?
Keysight cable U5300A-102, one of which is included with every M9203A order. This is 1 meter long, with MMCX (male) to BNC (male) connectors.

FAQ 2019-08-16

Does the X8711A support SCPI for remote programming?
The X8711A does not support SCPI. However, an instrument API/driver in .NET DLL is provided. Click on the link for additional information.

FAQ 2019-07-08

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