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Technical Support

Electronic Measurement

Support by Product Model Number:

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Why has Keysight changed the N9069C licensing structure model?
The N9069C licensing structure model has been collapsed as a customer ordering convenience. Click on the question for additional information.

FAQ 2017-06-28

For my UXA Signal Analyzer, what applications support option H1G (1 GHz Analysis Bandwidth) and what additional functionality does it provide?
Option H1G also includes the B2X digitizer. Therefore, option H1G is supported by all applications that support B2X up to at least 255 MHz bandwidth. Option H1G additionally provides 1 GHz analysis bandwidth for some other measurement applications.

FAQ 2017-06-28

Upgrading 89600 VSA Software
Adding new options, upgrading to new revisions, and adding additional applications is described in this document.

FAQ 2017-05-31

Explore the Newest Release of MBP and More
List of product-specific release information for MBP.

FAQ 2017-04-28

Explore the Newest Release of MQA and More
List of product-specific release information for MQA.

FAQ 2017-04-28

How do I contact Keysight EEsof EDA Sales Support for help?
Use the form provided in this FAQ to submit your contact information.

FAQ 2017-04-24

Explore the Newest Release of GoldenGate and More
List of product-specific release information for GoldenGate

FAQ 2017-04-06

Where can I find system requirements and supported platform information for GoldenGate?
For GoldenGate system requirements and supported platform information, refer to the Prerequisites section for your platform at http://www.keysight.comfind/eesof-goldengate-latest-downloads

FAQ 2017-04-06

How do I renew an expired MBP or MQA license?
General information on renewing an expired Model Builder Program (MBP) or Model Quality Assurance (MQA) license.

FAQ 2017-04-03

Where can I find product documentation for MBP and MQA?
Product documentation for Model Builder Program (MBP) and/or Model Quality Assurance (MQA) can be found in the Knowledge Center.

FAQ 2017-04-03

Where can I get current and previous software versions as well as updates of MBP and/or MQA?
Current and previous software versions of Model Builder Program (MBP) and/or Model Quality Assurance (MQA) can be found in the Knowledge Center.

FAQ 2017-04-03

What is BenchVue 2017 software?
Additional information about BenchVue software 2017.

FAQ 2017-04-02

Keysight Software Licenses
Keysight software node-locked/fixed, transportable, floating/network/enterprise licenses provide flexibility. Whether you have a short term need or require software for years, for a single user or multiple users, Keysight licenses put you in charge.

FAQ 2017-03-09

Can I use Command Expert with non-Keysight instruments?
Yes, you can use Command Expert with any SCPI instrument that follows the SCPI-99 standard, or has an IVI-COM, IVI-C, or IVI.NET driver

FAQ 2017-03-08

Why does the FPGA Configuration Window appear upon boot up?
Information on why the FPGA Configuration Window appears...

FAQ 2017-02-02

Keysight EEsof EDA Distinguished Authors
Keysight EEsof EDA Distinguished Author program.

FAQ 2017-01-20

What are the new Wave 2 features for Mobile WiMAX™ 802.16 system profiles?
Read about IO-MIMO and IO-BF (beamforming) profiles...

FAQ 2016-12-02

How do I use myKeysight Keysight Software Manager
Depending on what you want to do, the myKeysight/KSM can help you perform actions such as redeeming an order, resetting your password, viewing, renewing, upgrading or re-hosting a license.

FAQ 2016-10-12

Explore the Newest Release of HeatWave and More
List of product-specific release information for HeatWave.

FAQ 2016-09-23

How do I get started with ADS?
Watch this short video and you will learn how to navigate through the ADS environment to create a new workspace, build a new schematic, and run a simulation. To watch the video, go to http://www.keysight.com/find/starting-ads

FAQ 2016-09-11

How do I fix: unable to change GPIB settings on an M9037A or M9537A Embedded Controller?
Make the following changes...

FAQ 2016-08-27

What is the Keysight EEsof EDA Knowledge Center?
The Knowledge Center is an enhancement to our existing site that provides additional documents and examples.

FAQ 2016-07-26

Explore the Newest Release of WaferPro Express and More
List of product-specific release information for WaferPro Express.

FAQ 2016-07-15

How do I setup ADS Hotkeys & Window Preferences for Layout?
Download the Advanced Design System (ADS) Layout Hotkey Mappings and Window Preferences.

FAQ 2016-07-12

If I have purchased a transportable license option, can I now purchase floating license options?
Yes, transportable and floating licenses can be used at the same time.

FAQ 2016-07-08

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