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Extended Service Period FAQs
Frequently asked questions about the Extended Service Period program.

FAQ 2018-08-29

How do I get help with product registration issues?
To report product registration issues, send an email to the product registration support team. View the FAQ for details.

FAQ 2014-08-01

I have a large number of products. Can Keysight register them for me?
Yes, if you have a large number of products, you can request Keysight to complete their registration on your behalf. Please follow the instructions on this Submit Multiple Product Registration Request page and send it to support team...

FAQ 2014-08-01

Where do I locate the model and serial numbers of my instrument?
The model number on most of Keysight's test and measurement products is located on the equipment’s front panel. The serial number is typically found in the back of the instrument...

FAQ 2014-08-01

Can I register older test and measurement instruments?
Yes, registering your products with Keysight improves the company’s ability to support them.

FAQ 2014-08-01

How do I unsubscribe from the Product Registration email updates?
To change your email update preferences, please follow the below steps...

FAQ 2014-08-01

Is there a way to select a language preference for the email I receive from product registration?
Yes. A preferred language can be selected from a list of available languages.

FAQ 2014-08-01

How do I request a report of the product(s) I registered previously?
You can always view your list of registered products in myKeysight. Once you login , click on the My Products tab.

FAQ 2014-08-01

Product Registration – FAQs
Frequently Asked Questions related to product registration

FAQ 2014-01-28

How do I modify my Product Registration email update preferences?
To change your email update preferences please login and go to your profile page. Once on the profile page, you can update your preferences within the product registration portion of the page...

FAQ 2013-07-11

How do I update my contact information including my email address?
Your email address is your login ID. Please send an email to the product registration support team at:,if you need to change your email address

FAQ 2013-07-11

Is product registration required to get support for my instruments?
No. Product registration will help you gain timely and valuable insights about your product(s) and related information.

FAQ 2010-10-01