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Electronic Measurement

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What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2020-09-08

Can the U4431A MIPI M-PHY protocol analyzer be controlled from an external PC via the AXIe mainframe's USB port?
Yes, the USB connected chassis option (M9502A-U20/M9505A-U20) is a viable connection strategy when using the U4431A M-PHY Protocol Analyzer instrument.

FAQ 2016-07-08

Where can I find manuals for discontinued and obsolete Hewlett-Packard, Keysight and Keysight test equipment?
Most Keysight products have PDF manuals that can be found on product pages. Other vendors also supply old manuals.

FAQ 2014-08-01

What is the latest version of protocol software for my protocol analyzer (PCI Express, HDMI, or Fibre Channel)?
See the list of current software versions available.

FAQ 2012-08-24

What application software is available for 16900, 1680x, 1682x and 1680/1690 Series logic analyzers?
See the table for quickly seeing the application support available for Keysight U4000, 16900, 16800 and 1680/90 logic and protocol analyzers.

FAQ 2012-08-14

I have loaded an LDF, and pressed "Start", but do not see any traffic in the trace. How can I fix this?
Make sure all nodes in your network are activated for emulation. Go to the Windows menu, and select "Nodes/Frames/Signals". For all nodes that you want to emulate, select the node, and after right-clicking on it, select "Emulate Node".

FAQ 2010-07-23

How can I check for a proper serial connection?
Make sure the serial cable is securely connected to the COM port on your PC, and to the connector marked "PC RS232" on the LIN Tester…

FAQ 2010-07-23

Where can I find documentation for the PCIe Analyzer/Exerciser?
The best documentation is found in the online help installed on the controller.

FAQ 2009-08-25

Does the Keysight E2960B, also known as N5309A, Exerciser have a signal or chip reset for the output signal?
Yes. There is a TCL command for this.

FAQ 2009-08-10

What is the actual size of the E2960B (N5309A) PCIe Exerciser Data Memory?
The E2960B (N5309A) PCI Express internal data memory is 256K.

FAQ 2009-08-10

Is there a sample project that demonstrates the operation of the VPT501?
Yes, there are 2 sample projects to be found in the directory “Samples” in the program installation directory...

FAQ 2008-01-29

Why are the networks disconnected on certain actions regarding the MCF file?
To avoid inconsistent software behavior, the networks are disconnected automatically before the MCF is reloaded or a reference MCF is saved...

FAQ 2008-01-29

Why do I get a message that a help file or DLL was not found?
This message usually only occurs if you have chosen the “compact installation” setup type or “custom installation”...

FAQ 2008-01-29

How can I find out the serial number of the VPT501?
Start the Configuration Tool. Click “Scan”. All VPT501 Hardware Devices found are listed...

FAQ 2008-01-29

When loading an LDF, LIN Tester reports Error ( 773,20 ): More than 16 Schedule Tables. Why?
Due to memory resources in the LIN Spector, the allowed number of schedule tables is limited to 16.

FAQ 2007-10-05

When loading LDF, LIN Tester reports Error message (826,30): More than 64 Entries in Schedule Table:Config. Why?
Due to the limited memory in the LIN Spector the number of allowed entries in a schedule table is limited to 64.

FAQ 2007-10-05

Can I connect a LINspector from Volcano/Mentor to the Keysight software?
Only hardware shipped from Keysight is supported by the Keysight Software (and vice versa). You need to upgrade your hardware to a Keysight J8115A.

FAQ 2007-09-21

How do I know whether the LIN Tester is properly powered?
Check the red LED next to the Network connector. It will be lit when power is available.

FAQ 2007-09-21

How can I find out the serial number of my LIN Tester?
Go to Help->About. The screen will show the serial number and all software versions of the installed modules.

FAQ 2007-09-21

Why am I getting more split responses than before when running PPR with the new rev of E2920A software?

FAQ 2005-05-23

Why do PCI2.1 devices fail in SVP3.0 and PCI2.3 devices fail in SVP1.7?

FAQ 2005-05-20

Can the E2930B be used with PCI or PCI-X 1.0?

FAQ 2005-05-20

Why am I unable to install E2929B USB driver in Windows 2000/XP?

FAQ 2005-05-20

How can I recover my E2929B from an interrupted firmware upgrade?

FAQ 2005-05-18

For the E2928A, how do I stop master retries after a target abort?

FAQ 2005-05-17

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