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Technical Support

Electronic Measurement

Support by Product Model Number:

76-100 of 241

What AntiVirus software does Keysight recommend for the Keysight X-Series Signal Analyzers?
Click here for information...

FAQ 2011-03-24

What are the connectivity ports on the X-Series Signal Analyzer?
There are nine connectivity ports on the X-Seires signal analyzer.

FAQ 2011-03-24

Firmware Upgrades via the Web

FAQ 2011-02-15

8720 Upgrades

FAQ 2010-11-15

Why won't Help (.hlp) files view properly with Windows Vista?
In order to view 32-bit Help (.hlp) files with Windows® Vista, you must download the WinHlp32.exe Help program from the Microsoft web site at

FAQ 2010-10-12

What drivers will be provided with modular products?
IVI-COM, IVI-C and LabVIEW (G), are provided with all Keysight modular products...

FAQ 2010-10-06

Where can customers download instrument drivers? (LabVIEW,,…)
The instrument drivers are provided with each instrument on a CD...

FAQ 2010-10-06

How do I control instruments such as 82357A, E5810A, and 82350B using the GPIB interface?
There are several approaches to control instruments via the GPIB interface...

FAQ 2010-10-04

How can I update the BIOS on my Keysight Logic Analyzer?
The BIOS for all 1680, 16800, and 16900-series logic analyzers can be updated via a single BIOS update CD.

FAQ 2010-09-25

How do I save a screen image from my 5000/6000/7000-series InfiniiVision oscilloscope to a USB storage device?
These instructions assume that your scope has system software version 05.00 or later (see Utility | Service | About Oscilloscope -> System version to see your scope’s version).

FAQ 2010-09-15

What should I do when seeing crash during the installation of Power Analyzer (software licensing version) into my non-English version of Windows…
The workaround steps to resolve this are listed below….

FAQ 2010-08-09

How can I prevent a loading delay when using the Measurement Manager with Microsoft® .NET 2.0 on a computer that is connected to a LAN…
To prevent a loading delay when using the Measurement Manager (AMM) with Microsoft® .NET 2.0, follow the instructions below:….

FAQ 2010-08-09

When will Keysight USB modular instruments and USB Modular DAQs supports Windows 7?
For 32 bit Windows 7, the supportability of modular instruments and DAQs will happen...

FAQ 2010-07-18

ENA/ENA-L does not go directly to the instrument mode after power on, but shows the password dialog box or the windows desktop. How do I fix it?
This is because the user registration was improperly done when the first time the power was turned on. Performing system recovery is recommended to fix it.

FAQ 2010-07-02

Does Sweep End signal output on 24-bit I/O port of the 4294A have similar definition as End of Measure (EOM) signal on LCR meters?
Sweep End signal means the end of entire sweep measurement, not the end of measurement at each sweep point.

FAQ 2010-07-02

I have purchased the Segmented Memory option, N5454A, for my InfiniiVision oscilloscope. However, I can’t find the feature in the menus. What can I...
You need to upgrade your oscilloscope to the latest firmware...

FAQ 2010-07-02

Serial BERT Software
Find all the latest software and firmware for the Serial BERT including: N4902B, N4906A, N4906B, and N4917A.

FAQ 2010-06-24

In the ESA Series, how can I save the results of a Channel Power, ACP, OBW, Emission Bandwidth, or Harmonic Distortion measurement?
Save a screen image to the floppy disk drive.

FAQ 2010-06-14

What operating systems are supported for use with the 89601A/AN Series software?
Windows NT4 (SP6 or greater), Windows 2000, Windows XP Professional, Windows Vista, Windows 7

FAQ 2010-05-17

How do I configure my external video monitor output on the ENA?

FAQ 2010-05-14

Can I upgrade my Windows® XP logic analyzer to Service Pack 3?
Yes, use version 3.80.0002 or greater of the Keysight Logic Analyzer application.

FAQ 2010-05-11

Is N1911A compatible with Keysight Intuilink software?
N1911A is not compatible with Keysight Intuilink software.

FAQ 2010-03-22

Is N8262A compatible with Keysight Intuilink software?
N8262A is not compatible with Keysight Intuilink software.

FAQ 2010-03-22

Is N1912A compatible with Keysight Intuilink software?
N1912A is not compatible with Keysight Intuilink software.

FAQ 2010-03-22

Is 432A compatible with Keysight Intuilink software?
432A is not compatible with Keysight Intuilink software.

FAQ 2010-03-22

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