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Technical Support

Electronic Measurement

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Can I use external mixing (Option EXM) with real-time?
Yes, you can use external mixing with real-time. The instrument software must A.14.54 or later.

FAQ 2013-02-07

Can I use a USB memory to update the firmware for the ENA?
It depends on the model.

FAQ 2012-12-28

Is it possible to disable or enable the Automatic Logon for Windows on the ENA?
Yes. To disable or enable the Automatic logon for Windows in a Non-Domain System, perform the following:

FAQ 2012-12-18

How can I check for the computer viruses on the ENA?
It depends on the model...

FAQ 2012-12-11

Can I install extra applications on the ENA?
It depends on the model...

FAQ 2012-12-11

How Can I Find What I Need in a Signal Analyzer Recording Faster?
If you have a very long Signal Analyzer recording, it is sometimes difficult to find the area of interest. There is no really good tool for this problem at this time, but here are some suggestions.

FAQ 2012-08-17

Which is Most Accurate: CalReady, QuickCal (Without Load), or 2 Port Calibration?
When nothing connected at the end of RF port, CalReady is the most accurate calibration method at test port.

FAQ 2012-08-15

Why won't my Signal Analyzers Display Pulse Type Signals Properly?
These signals may be missed if the Sweep Acquisition setting is on Auto. We recommend using a Sweep Acquisition setting of 50 or 100 for GSM signals.

FAQ 2012-08-15

Opt.100 VBA utility programs do not run properly. What is wrong?

FAQ 2012-08-09

What is the maximum bit clock cycle per frame for DSI interface of U8903A?
64 bit clock cycle per frame.

FAQ 2012-07-25

What is preventing the 89600 VSA software, running on a PC, from connecting to an X-Series signal analyzer?
Procedure for connecting from 89600 VSA software to an X-Series signal analyzer.

FAQ 2012-03-16

Can the N9342C PC software work with the N9340B?
No, the N9342C PC software can’t work with the N9340B.

FAQ 2012-03-02

Why does the N5530S Measuring Receiver require Option 123 (Preselector Bypass) above 3 GHz?
Preselector drift introduces errors to the amplitude measurements.

FAQ 2012-02-27

What is the frequency range of the N5532A Sensor Module?
100 kHz to 4.2 GHz, 10 MHz to 18 GHz, 30 MHz to 26.5 GHz, and 30 MHz to 50 GHz.

FAQ 2012-02-26

Is there PC software available for my handheld spectrum analyzer?
Yes, all HSA models have free, downloadable PC software.

FAQ 2012-02-20

Does the handheld spectrum analyzer PC software support a Windows 7 system?
Yes

FAQ 2012-02-20

What is the operating system used by the handheld spectrum analyzers?
The HSAs use the VxWorks operating system.

FAQ 2012-02-20

Are the handheld spectrum analyzers supported by 89600 VSA software?
No, the 89600 VSA software does not work with the HSA.

FAQ 2012-02-20

When does the BER test apply in the N9081A Bluetooth® measurement application?
The BER test only applies for EDR with a PRBS9 signal pattern.

FAQ 2012-01-10

Does the ENA-L support a built-in web page similar to the 871x family?

FAQ 2011-10-07

Anti-Virus FAQ for ENA

FAQ 2011-10-07

The ENA / ENA-L was infected with the virus. What should I do?
Remove the LAN cable and perform system recovery.

FAQ 2011-10-07

Why is my N1918A Power Analyzer USB dongle key not detected by Windows7 64bit OS.
You need to upgrade the sentinel USB system(dongle key) driver to support Windows7 64bit OS.

FAQ 2011-09-12

Can I run the Keithley 2400 program on the conventional command set mode?
Most of Keithley 2400 SCPI commands are supported by the conventional command set of B2900A, but it is not fully compatible. You can see the details in the B2900A SCPI Command Reference.

FAQ 2011-07-29

How do I transfer waveforms, screen images, and measurements from my InfiniiVision oscilloscope to a PC using IntuiLink Data Capture?
Keysight’s free IntuiLink Data Capture software provides an easy way to transfer deep-memory waveform data, screen images, and measurements from your oscilloscope to your PC via the USB, LAN, or GPIB interface.

FAQ 2011-06-06

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