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Technical Support

Electronic Measurement

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30 Day Free Trial Licenses for the M8000 Series
Overview of & links to all trial licenses within the M8000 product family.

FAQ 2020-10-13

What is Keysight's Windows 7 to Windows 10 Migration Schedule?
We are beginning the transition of our Windows based instruments from Windows Embedded Standard 7 to Windows 10 IoT Enterprise. Click on the link for additional information.

FAQ 2020-09-08

Is there a 3D model of the Infiniium 9000 Series oscilloscope?
Yes, see the Step format file download.

FAQ 2019-11-04

Where Can I Find Free Trials?
Free trials of design & test software. Find free trials of the software for your product.

FAQ 2019-01-30

What Information Should I Collect From FlexDCA Before Asking Keysight For Help?
What Information Should I Collect From FlexDCA Before Asking Keysight For Help?

FAQ 2018-12-10

FlexDCA: What Licenses Do I Have, And What Features Do They Enable?
FlexDCA: What Licenses Do I Have, And What Features Do They Enable?

FAQ 2018-12-10

Recommended Instrument Configurations for 200GAUI-4 & 400GAUI-8 C2M Receiver Test Setup
Recommended Instrument Configurations for 200GAUI-4 & 400GAUI-8 C2M Receiver Test Setup (accessories not listed):

FAQ 2018-07-08

Where can I find software downloads for PathWave Test?
Go to http://www.keysight.com/find/pathwave-test-latest-downloads

FAQ 2018-06-12

How Do I Measure the Bit Error Rate (BER) to a Given Confidence Level on the J-BERT M8020A and the M8040A High-Performance BERT?
How do I measure Bit Error Rate (BER) to a given confidence level on J-BERT M8020A and M8040A high-performance BERT?

FAQ 2018-03-01

What are the Keysight equivalent model numbers for Centellax BERT products and test accessories?
Click on the question for full details of the equivalent model numbers.

FAQ 2017-07-13

What is the raw jitter tolerance for the N4960A/N4952A?
There is no CDR in the N4960A, so by itself, the JTOL plot will be a flat line somewhere below 1 UI. An external CDR can be used. Click on the question for additional information.

FAQ 2017-06-28

If we use external clocks for both the Pattern Generator and Error Detector parts, can we run them at different data rates?
It would be more straight-forward to provide the PG (TX) with a 10 GHz clock (for 10 Gb/s data) and then use the 1:4 demux and provide the ED (RX) with a 2.5 GHz clock (measuring 2.5 Gb/s data). Click on the question for additional information.

FAQ 2017-06-28

Does the 86100D DCA-X Support Windows 7?
Yes. Existing mainframes my be upgraded by ordering 86100DU-WN7 from your local contact center. All the new 86100Ds ship with Windows 7 installed.

FAQ 2014-09-25

Where can I find manuals for discontinued and obsolete Hewlett-Packard, Keysight and Keysight test equipment?
Most Keysight products have PDF manuals that can be found on product pages. Other vendors also supply old manuals.

FAQ 2014-08-01

Can you advise of alternatives to printing and acquiring screen images from the various Keysight Analyzers equipped with only a GP-IB interface?
There are several way to retrieve screenshots.

FAQ 2014-02-18

What are the remote control commands to switch between FlexDCA and the legacy user interface?
The :SYSTem:FCONfig command can be used to switch between the possible user interfaces.

FAQ 2013-12-12

Can I upgrade my 86100A, 86100B or 86100C mainframe to obtain an 86100D?
The 86100D has major hardware differences that make an upgrade uneconomical. Keysight regularly offers trade-in and other incentive programs for DCA mainframes. Contact your local representative for details about the current trade-in program available for your unit.

FAQ 2013-11-27

Do you have an example C# code to control the N4960A BERT?
Yes.

FAQ 2013-10-21

How can I get firmware for the 8614xA/B Optical Spectrum Analyzer?
If your unit needs a firmware upgrade, please contact Keysight Support.

FAQ 2013-09-04

Do you have an example Python code to control the N4960A BERT?
Yes.

FAQ 2013-09-04

UNH-IOL JBISTGUI Software
JBISTGUI utilizes the two channel mode of J-BERT N4903B and configures transmission of the necessary pattern sequences that can enable the BIST-L and BIST-TAS test modes for SATA host and device products. This Software simplifies Keysight’s receiver test setup by eliminating the need to switch between a protocol tester and J-BERT.

FAQ 2013-03-18

What are the rack mount kit part numbers for the 86100 DCA?
Rack mount kits for 86100 DCA are available to purchase as stand-alone parts.

FAQ 2012-12-20

Can I remotely query the 86100D DCA-X to determine which user interface is running?
Yes. Issue the query :SYSTem:FCONfig? If the response is "Legacy" then the legacy UI is in use. If the response is "Compatible" or "Standard" then the FlexDCA interface is in use.

FAQ 2012-12-12

How can I de-embed a test fixture using the 86100C/D Digital Communications Analyzer?
N1010A software with InfiniiSIM-DCA option provides the capability to de-embed and embed fixtures, cables, probes, and other circuit elements.

FAQ 2012-09-25

What is the typical power consumption of the 86100C and 86100D Digital Communications Analyzer?
Typical measurements of 86100C and 86100D power consumption

FAQ 2012-09-25

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