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What you need to know about Advanced DGN Reporting?

WHAT’S HAPPENING?
From software version 08.20p onwards, Keysight has separated the DGN reporting into two levels, namely; “Level 1” and “Advanced”. With this change, “Level 1” will remain as the standard system-level diagnostics report, while “Advanced” will require a time-based license to enable detailed lower level component diagnostics report.

This “Advanced” DGN reporting is considered an intellectual property of Keysight Technologies. Hence there is a need to license this feature.

WHAT'S THE IMPACT?
There will be no change in the DGN test execution and coverage. The only difference is the format of the diagnostics report.
With Level 1, the DGN will generate card-level failure reports which will assist the customer to identify and replace the defective cards in the system. To generate the detailed lower level component diagnostics report, the “DGN_Adv_Reporting_Feature” license will be required.

Frequently Asked Questions:

Q: Do I have to pay for the “DGN_Adv_Reporting_Feature” license?
A: This is a complimentary one-year time based license if you have:
1. A valid hardware (HW) or software update subscription (SUS) contract.
2. Purchased the 3-in-1 controller upgrade which includes software update.
3. Purchased ASRU-N upgrade promotion.
4. Purchased new i3070 system. Note: License expiry will be tied to the expiry of the system warranty, if your system is purchased with extended 3 years warranty, then the Advanced DGN Reporting license will expire in 3 years.

Q: What happen when the “DGN_Adv_Reporting_Feature” license has expired?
A: You will continue to receive the complimentary one-year time based “DGN_Adv_Reporting_Feature” license, whenever you renew your HW or SUS contract with Keysight. Upon renewal of HW or SUS contract, you will receive an email notification with instructions on how to redeem the license through the Keysight Software Manager (KSM). If you are not on active contracts and need to activate your license, please contact your local Keysight Sales Representative with your license renewal request. Please note that Keysight may charge an administration fee for such request, typically 4 man hours based on individual country rate.

Q: I only have a system calibration contract. Will I still receive the “DGN_Adv_Reporting_Feature” license from the annual distribution?
A: No. If you only have a system calibration contract, you will not be included in the annual license distribution. You can submit a license renewal request through your local Keysight Sales Representative. Please note that Keysight may charge an administration fee for such request, typically 4 man hours based on individual country rate.

Q: Can I downgrade my software to earlier versions in order to use the DGN Adv Reporting?
A: This is NOT recommended. You will not be able to enjoy the benefits of the newer software feature enhancements and/or change requests when you downgrade your software version.