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Anti-Virus FAQ for ENA

(SUPPORTED MODELS IN BOLD: E5071C E5072A E5070B/71B E5070A/71A E5061A/62A E5061B E5063A E5091A E5092A)

[E5071C]

Please refer to Windows Support Information page for E5071C.

[E5072A]

Please refer to Windows Support Information page for E5072A.

[E5061B]

Please refer to Windows Support Information page for E5061B.

[E5070B/71B, E5061A/62A]

Q: The ENA was infected with a virus. In order to return to a normal state, what should I do?

Please remove a LAN cable immediately and perform "System Recovery". The procedure is described in the user's guide

After that, please run virus scan using an external PC.The procedure of virus scan is described in the appendix of the service manual.

If the operation of the ENA does not return to be normal, please contact to Keysight service center for the repair (charged).

Q: Can I install anti-virus software on the ENA?

Since installing the anti-virus software will cause malfunction, we do not recommend installing it in the analyzer. For more detail, please refer to Windows Support Information for E5070B/71B and E5061A/62A.

[E5070A/71A]

Isn't the ENA influenced of Blaster Worm? Are any measures to Blaster Worm necessary?

The E5070A/71A carries Windows 98 operating system. As Microsoft Corp. announced that Blaster Worm does not affect Windows 98, Keysight has judged that the measure to Blaster Worm is unnecessary for the E5070A/71A.