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I just received my new 816x module and the mainframe does not recognize the module. What should I do?

The mainframe firmware must be at least the same revision number as the module. Consequently, if the module is not recognized by the mainframe it is recommended that you upgrade the mainframe firmware. If you have upgraded the mainframe firmware and the module is still not recognized, please contact your Agilent Technologies representative.

To check the firmware version of the updated mainframe:
1. When the mainframe has completed its reboot, press the Config hardkey.
2. Select "About mainframe" from the Configuration menu, then press [OK]