Meeting Increasing Customer Demand Without Budget Consequences

Organization

• A leading network  equipment manufacturer

Challenges

• Expand test capacity to meet current customer demand

• Stay within CapEx limits

Solutions

• KeysightAccess, subscription-based access to test instruments, software, and technology expertise

Results

• Access to high-performance test equipment to meet current and future needs

• Test capacity increased to meet current customer demand

Building a combined hardware and software solution is just the beginning — the real work is choosing the test system that characterizes and verifies the network’s specified requirements to ensure standards compliance. To validate that your test solution can meet today’s high network technology standards, equipment with these capabilities can be very expensive.

As more customers realize the value of a high-performance network, the demand for new solutions continues to increase. A leading network equipment manufacturer (NEM) that provides customers with a virtualized, distributed, and highly flexible network system approached Keysight to help them find a solution to manage the ever-increasing test demand.

Acquiring new high-performance test equipment can put an unexpected strain on a manufacturer’s new equipment budget. This case study discusses how this growing NEM met new and increasing customer requirements while staying within budget.

Challenges: Increase Test Capacity While Staying within Budget

The Keysight account manager had worked with the NEM since the business began and learned of their objective to duplicate a previously purchased Keysight test solution to increase their test capacity. However, the capital expenditure (CapEx) budget would not support purchasing a new test system, even with the immediate need for increased test capacity.

With the requirement for additional test capacity, the management team had to balance their highperformance test equipment purchasing decisions to support the current budget while meeting their customers’ test requirements.

The management team considered the purchasing trade-offs that may require additional equipment configuration, extensive setup, and longer test times. Working with a proven test and measurement provider was important to this NEM to achieve critical customer timelines and the necessary quality standards.

The NEM wanted to continue with high-performance testing while increasing their test capacity. They were pleased with a previous purchase of a Keysight AresONE 400GE high-density octal small form factor pluggable double-density (QSFP-DD) test solution. Their goal was to duplicate the initial AresONE test solution to double their test capacity. The challenge was to purchase the Keysight test solution without the use of capital expenditure (CapEx) dollars

Solution: KeysightAccess Subscription Service

The account manager proposed KeysightAccess service to get subscription-based access to the best technology, support, and expertise tailored for their test requirements.

KeysightAccess offers solutions that enabled the NEM to expand their testing capabilities without impacting their budget.

• Provides access to test instruments, software, and technical expertise.

• Maximizes test instrument and software uptime with committed technical support and repair.

• Balances technical and financial risk with flexible subscription terms.