Column Control DTX

Avoid Costly Delays with Priority Access to Expert Resources


Executive Summary


Keysight Technologies commissioned a global survey in December 2019 to investigate the business implications of equipment training, maintenance, technical support, and calibration. Keysight surveyed 305 test engineers across multiple industries, including the technology and telecom sectors. The findings reveal that nearly every company experiences preventable delays related to equipment configuration, training, or maintenance. More than 90% of those companies reported a revenue loss because of these delays, with 53% reporting $100,000 or more of waste per day waiting to resolve critical issues.


With constant pressure to shorten new product life cycles, market-leading companies cannot afford to wait days or weeks to resolve issues. A majority of respondents said they contact vendor support teams every month to resolve issues. Nearly all the companies surveyed agreed that faster access to expert resources would increase efficiency.


Please have a salesperson contact me.

*Indicates required field

Select a preferred method of communication*Required Field
Preferred method of communication? Change email?
Preferred method of communication?

By continuing, you are providing Keysight with your personal data. See the Keysight Privacy Statement for information on how we use this data.

Thank you

A sales representative will contact you soon.

Column Control DTX