Cut Through the Noise: Why Eggplant Monitoring is Complementary to APM Tools
In today’s digitally driven era, Application Performance Monitoring software like Dynatrace and New Relic has emerged as an absolute necessity for any organization. These tools give an organization tremendous visibility into an application’s infrastructure, microservices, database performance, and an almost endless list of other areas. The problem is that if all these areas are being watched, it can be difficult to tell what matters and what does not. It can be like searching for a needle in a haystack.
This is where Eggplant Monitoring shines
The focus of Eggplant Monitoring is on doing one thing: world-class website and web application monitoring. The difference between Eggplant and other online performance monitors is that Eggplant focuses on the outside-in view. Eggplant simulates real user interactions to capture what your customers actually see when they access your site from outside of the firewall.
This approach ensures:
- Independent assurance of performance and availability
- Reliable and actionable alerts thanks to a ‘double-testing’ methodology
- Customizable monitoring for everything from simple pages to complex user journeys and API calls.
Signal Vs. Noise
APM solutions are very powerful, but a full-blown feature set can cause "alert fatigue." If you are sending notifications for hundreds of metrics, your teams spend time dealing with false positives and non-critical notifications. Eggplant Monitoring serves as a "catch-all” for what actually matters: ‘Is your site up? Is your site fast? Can your customers complete their journeys?'
With this focus on these critical business KPIs, Eggplant can help your IT Operations team by:
- Reducing false positives
- Focusing on actual problems which affect income and customer satisfaction
- Providing clear and reliable information
The Hidden Cost of Noise
Too many alerts not only generate inefficiency—it also comes with a human and monetary cost. From a human resource perspective, waking on-call engineers at 3 a.m. for non-critical alerts results in employee burnout and turnover. Over time, this affects company productivity and increases training costs.
On the financial aspect, each unnecessary OOH call-out may generate heavy expenses, especially if there are support contracts from third-party vendors and/or rates for overtime involved. When this happens dozens of times each month because of false alerts, then the financial cost of noise becomes very real on the IT budget.
Eggplant Monitoring reduces these risks by giving you accurate and informative alerts, ensuring your teams receive alerts only when it actually matters.
Best-of-Both
Many organizations choose to adopt a combined approach—APM for deep dive work and Eggplant Monitoring for high-level testing. This gives the benefit of both worlds:
- APM for granular detail on systems
- Eggplant for holistic, user-focused monitoring and reliable alerts
The effect is a streamlined process where a team can reliably distinguish between signal and noise, resolving problems before they reach the customer level.
Ready to Cut Through the Noise?
Begin your free Eggplant Monitoring trial today and enjoy the benefits of clear and informative alerts. Take control of your applications and websites and ensure seamless user experiences without being flooded by irrelevant notifications.