I downloaded the Service Support Software for the 8648X from our website. The software is asking for a username and password. What is the username...

The 8648 Service Support Software username and password are:

• Administration Configuration
  User: Admin (case sensitive)
  Password: Falcon (case sensitive)
  
• Running Service Support Software
  User: User (case sensitive)
  Password: User (case sensitive)
  
• Motherboard Utility
  Password: 8648 (case sensitive)