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How do I send the UXM Error Logs to Keysight?
You can use the UXM’s Export Logs function to send the UXM platform log files to the Keysight support team. Click on the question for additional information.

FAQ 2016-12-09

FieldFox Manuals, Firmware, Software and Product Support
Manuals, firmware upgrade, software trials & upgrade and support page for FieldFox analyzers

FAQ 2016-09-19

Can I recover the E7515A operating system if it fails to start correctly?
Yes, E7515A has an Instrument Image Recovery mode. Click on the question above for a fuller description.

FAQ 2015-05-15

Why do I continue to get the "Align 20 Hz to 3.6 GHz Required" message even though I ran the Align Now, All routine on my MXE?
You also need to run the System, Alignments, More, RF Preselector, Align Now alignments...

FAQ 2014-03-03

Why does handheld scope’s date/time display disappears or shows hexa characters?
This condition indicates that the internal memory battery level is low.

FAQ 2013-11-22

版本字符串编号格式
描述 AXIe 机箱固化软件版本字符串格式。

FAQ 2013-02-27

我有一台 E8267D,它报告的错误称信号要求的重复次数超出支持的次数,我能够通过内部基带选件提高此限制?
不能。要增加脉冲数容量,可通过 N8241A、N6030A 或 M8190A AWG 升级到外部基带选件,或将脉冲码型参数改成处于设备限制范围之内。

FAQ 2013-01-29

How often does the system user alignment for the PSA EMI Measurement Receiver need to be run?
30 days or 3° C temperature change. See contents for details...

FAQ 2012-12-11

为什么 FieldFox 有时候会恢复到开机时的零序列号?
固化软件需要升级到 A.03.02 或更高版本。

FAQ 2012-08-15

How do I get passed the "SIMON" upgrade error?
If your upgrade was interrupted and the last line of text on the instrument reads "SIMON>", follow these 4 steps...

FAQ 2012-07-18

Why do I get +943 "Remote module topology change" and +935 "Overcurrent detected" errors?
During operation, exceeding the 34945A, L4445A, or L4490A/L4491A internal switch drive power supply current specification of "100 mA continuous + 200 mA (15 ms pulse, 25% duty cycle)" can cause overcurrent conditions within the instrument’s power ...

FAQ 2012-07-17

什么原因使得在计算机上运行的 89601A 软件无法连接到 X 系列分析仪?
在结合使用 89600A VSA 软件与 X 系列信号分析仪时,必须注意到这些要求。

FAQ 2012-06-12

为什么我在信号分析仪模式中进行零扫宽测量时会得到“Meas UNCAL”信息?
在进行零扫宽测量时出现“Meas UNCAL”信息,表明在当前 RBW 和扫描时间组合设置下,捕获存储器中存储的数据已经超出了其存储容量。

FAQ 2012-06-01

为什么我在尝试升级固化软件时会看到“Install Error”信息?
可能是因为文件名冲突。

FAQ 2012-06-01

当进行 TME 软件调整时,如何才能避免“缓冲区溢出”?
在 FieldFox 分析仪和 PC 之间使用交叉电缆直接进行连接。

FAQ 2012-06-01

为什么在我的 N9923A 上会出现“VCO 解锁错误”?
解决办法是将固化软件升级到 A.05.04 或更新版本。

FAQ 2012-06-01

Why do I get a Meas Uncal message when I select either the Quasi-Peak or EMI Average detector for taking a full band sweep with the MXE EMI Receiver?
Sweeptime has reached its maximum. See complete FAQ for further details...

FAQ 2012-05-10

Why do I get the "Align 20 Hz to 3.6 GHz Required" message every time I turn my MXE on?
You don't. Wait for it to warm back up...

FAQ 2012-05-09

What should I do if the system user alignment of my PSA EMI Measurement Receiver fails?
This could be caused by a few different reasons. See contents for details...

FAQ 2012-03-16

How long does the system user alignment of my PSA EMI Measurement Receiver take to run?
A full system alignment takes approx. 30 minutes. See FAQ content for further details...

FAQ 2012-03-16

What does the system user alignment of my PSA EMI Measurement Receiver do?
See contents for details...

FAQ 2012-03-16

Why does my PSA EMI Measurement Receiver tell me that I need to run the user alignment everyday?
There are a couple of reason why this could be hapening. See FAQ contents for details...

FAQ 2012-03-16

What causes the "Final IF Overload" message and how do I correct for the message?
This message occurs when the Final IF is overloaded. This occurs at a mixer level > -8 dBm.

FAQ 2012-02-27

For the E4406A VSA with the latest firmware and the X-Series Analyzers, why are the displayed results for W-CDMA Modulation Accuracy (Rho) different?
Previously with PSA A.06 firmware (E4406A A.07 firmware), mod accuracy only supported 1 slot capture. The current firmware now supports capturing a full frame, and this is the new default setting.

FAQ 2012-02-26

My PSA Series Spectrum Analyzer Shows error +605 Data Corrupt or Stale, NRAM copy of !....
The non-volatile RAM battery has expired. The replacement battery P/N is 1420-0314C. Click here for additional information.

FAQ 2012-02-26

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