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Wireless Device Test Sets & Wireless Solutions

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What 8960 settings might I need to change from the default power-on state to get my WCDMA mobile to connect on a call?
WCDMA is a very flexible technology that requires the UE firmware, 8960 settings, and uSIM values to be consistent. If you are experiencing difficulty with Location Update, Authentication, or Call Connection, try some of these settings, one at a ...

FAQ 2012-03-02

Is there an advantage when purchasing the E6569 WTM Suite over purchasing the individual products separately?
The price of the suite is much lower than purchasing all the WTM separately. The other difference is that the Suite is licensed for a single PC and ships with one security key. More...

FAQ 2012-03-01

Why must my N4010A instrument firmware be A.05.04.01 (or newer)?
This is the minimum firmware revision for a hardware change that was introduced during December 2011.

FAQ 2012-02-24

In Help, why are some features not documented? There are also some screenshots of the User Interface in Help that do not match my WTM.
Do you have more than one WTM loaded on your PC? Did you install an older WTM after the newer version? This can overwrite Help and Language Table files. More...

FAQ 2012-02-24

Why is the peak power for Transmit Analysis 3.78 dBm, but with Zero span it is 3.66 dBm?
It is measured in the IQ domain, not in power domain, so there is no VBW function. The most important factor is the bucket width.

FAQ 2012-01-10

When does the BER test apply in the N9081A Bluetooth® measurement application?
The BER test only applies for EDR with a PRBS9 signal pattern.

FAQ 2012-01-10

Why does the Bluetooth® ACP measurement take 15 minutes to complete?
The time needed for the ACP measurement is due to the requirements of the Bluetooth-test specification.

FAQ 2012-01-10

Can the Keysight X-Series signal analyzer with N9081A Bluetooth® measurement application measure Bluetooth hopping signals?
The short answer for this question is “no”. Fundamentally, frequency hopping is needed for testing the functional capability of the Bluetooth device.

FAQ 2012-01-10

How do I repair the E6621A measurement application if it fails to launch?
A utility is available that will fix the E6621A measurement application. Click on the question above for a fuller description.

FAQ 2011-12-23

Can I recover the E6621A operating system if it fails to start correctly?
Yes, E6621A has a System Software Recovery mode. Click on the question above for a fuller description.

FAQ 2011-12-21

Can I purchase external cables for my N4011A?
Yes. Click on the question above for a fuller description.

FAQ 2011-11-30

Why are my N4010A DEVM test results different with firmware revision A.05.03.15?
Revision A.05.03.15 was a short-lived release that used a modified measurement algorithm. Please upgrade to revision A.05.03.16, which uses the correct measurement algorithm.

FAQ 2011-02-18

Drive Test: What is the Default Datum Used by the E74xx?

FAQ 2010-11-11

How do I know my N4010A can support 40MHz Bandwidth?
You can check it thru the front panel. Click on the question above for a fuller description.

FAQ 2010-11-09

Why does my E6651A fail Source Modulated Power Level Accuracy in TME?
This may be due to a compatibility issue between the E6651A firmware version and TME.

FAQ 2010-10-14

How do I install the license for my Graphical Measurement Application (GMA) N4017A software?
When you redeem your N4017A entitlement certificate at http:///find/softwarelicense, you must decide if you wish to lock the software to an N4010A test set or to a PC.

FAQ 2010-09-15

Why would my N4010A report a "memory lost" error?
This type of error may be reported by the N4010A if it is power-cycled whilst running an internal calibration routine.

FAQ 2010-09-08

How do I upgrade my N4010A from WLAN option 102 to WLAN option 103?
These options are mutually exclusive, so option 102 must be removed before option 103 is installed.

FAQ 2010-07-29

When do I need to perform “Calibrate All” and “Calibrate I/Q Balance” on my N4010A?
There are several scenarios where we recommend you do both calibrations. Click on the question above for a fuller description.

FAQ 2010-07-07

Why my N8300A will shut down when I select restart?
The application at N8300A must be close before you restart.

FAQ 2010-03-24

Why does my N4010A sometimes fail EDR Relative Power on a good DUT?
This may happen if the firmware is A.05.03.10 (or newer).

FAQ 2010-02-02

Is there an antenna coupler to connect a GSM mobile phone to the 8960 (E5515B/C) wireless test set for testing?
You may use the E6392-60002 antenna coupler to connect GSM mobile phone to the 8960 (E5515B/C) wireless test set for measurement.

FAQ 2009-12-24

What are the correct 10 MHz input signal levels for the 8960 and 8920 products?

FAQ 2009-12-24

Is a special type of GPRS Test SIM card required to test GPRS mobile stations with the 8960?

FAQ 2009-12-24

E1961A - How do I measure DTMF tone frequencies?

FAQ 2009-12-24

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