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Firmware update error with "Cannot Open another Window"
I cannot update the firmware with the error message; "Cannot Open another Window"

FAQ 2016-08-04

All M9300A Frequency Reference Instrument Drivers
Supported models: M9300A

FAQ 2016-08-02

What is the Keysight EEsof EDA Knowledge Center?
The Knowledge Center is an enhancement to our existing site that provides additional documents and examples.

FAQ 2016-07-26

Is there a 3D model of the InfiniiVision 6000L Series oscilloscopes?
Yes, see the IGES, SAP, and Step format file downloads.

FAQ 2016-07-18

Explore the Newest Release of WaferPro Express and More
List of product-specific release information for WaferPro Express.

FAQ 2016-07-15

How do I setup ADS Hotkeys & Window Preferences for Layout?
Download the Advanced Design System (ADS) Layout Hotkey Mappings and Window Preferences.

FAQ 2016-07-12

In VSA software, how can I export data from the coordinate transformed data that is displayed on the trace?
This can be done by copying/pasting data, or via the API.

FAQ 2016-07-08

For 89601B, can I purchase more than 1 year of VSA Software Subscription Service?
Yes, you may add multiple quantities of 89601BU-012.

FAQ 2016-07-08

In 89601B for APSK demodulation, how does the LDPC parameter affect measurements?
LPDC adds bit encoding.

FAQ 2016-07-08

In 89601B, I want to know if the setting is finished. Is there a .NET equivalent of *OPC?
No, there is no equivalent *OPC command since this is typically not required. The command "Measurements.WaitForMeasurementDone" can wait for the end of the measurement.

FAQ 2016-07-08

In 89601B Digital Demodulation, how can we perform Pi/4 QPSK?
QPSK can be used for Pi/4 QPSK modulation analysis, but the demodulated bits will not be valid.

FAQ 2016-07-08

In N7625B, how many instances of carriers and carrier aggregations do the software support?
One connected signal generator can support one instance of Carrier Aggregation mode. One instance of Carrier Aggregation can support 5 component carriers.

FAQ 2016-07-08

If I have purchased a transportable license option, can I now purchase floating license options?
Yes, transportable and floating licenses can be used at the same time.

FAQ 2016-07-08

Why isn’t the unit being discovered by VSA software hosted inside the instrument itself?
Check to see if Keysight Technologies is returned from the analyzer as part of the *IDN query.

FAQ 2016-07-08

What termination model (Balanced vs. Unbalanced) should I use for my M8000 BERT?
For M8000 (M8041A/51A/61A/62A) BERT data outputs, a Termination Model must be selected in the Amplifier section of the Parameters window, Balanced or Unbalanced.

FAQ 2016-07-08

In 89601B Vector Mode, what is the maximum Main Time length achieved?
Main Time is limited to 524288 samples.

FAQ 2016-07-08

Can the U4431A MIPI M-PHY protocol analyzer be controlled from an external PC via the AXIe mainframe's USB port?
Yes, the USB connected chassis option (M9502A-U20/M9505A-U20) is a viable connection strategy when using the U4431A M-PHY Protocol Analyzer instrument.

FAQ 2016-07-08

EXM Instrument Software Downgrade Procedure
Step by step instructions for how to downgrade your instrument software

FAQ 2016-06-21

Where can I apply for a Free Trial of Keysight EEsof EDA software?
To apply for a free trial of Keysight EDA software, go to:

FAQ 2016-06-14

30-Day Free Trial for X-Series Measurement Applications for X-Series Modular Instruments
30-day trial license available for the X-Series measurement applications for X-Series modular signal analyzers.

FAQ 2016-06-09

Where can I get a good study tool to teach me about the M9018A?
Please download the PXI Chassis Interactive Block Diagram and view it using Adobe Acrobat.

FAQ 2016-05-23

Extended Service Period FAQs
Frequently asked questions about the Extended Service Period program.

FAQ 2016-05-23

Keysight Oscilloscope Mobile FAQ
Frequently asked questions about the Keysight Oscilloscope Mobile application.

FAQ 2016-04-21

How should I setup M9485A for the non-Keysight chassis?
The trigger routing is required.

FAQ 2016-04-19

Where do I download the mechanical drawings for the M9195B?
Files can be imported into your modeling application.

FAQ 2016-04-19

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